View Full Version : Slow speeds with Spark NZ

25-11-2014, 08:00 AM
Hi All,

Ok Im getting some pretty slow ADSL speed at home. Average 1.6 mbps down 0.6 up from Speedtest.net
I have run isolation tests with no change in result.

Im based in Beach haven Auckland. On Spark - ADSL
Router - asus dsl-ac68u

Im wondering if I have a line issue with all this bad weather.

System Log - DSL Log
This page shows the detailed system's activities.
DSL Firmware Version DSL Driver Version FwVer: HwVer:T14.F7_0.1
DSL Link Status up
DSL Uptime 0 days 2 hours 55 minutes 2 seconds
DSL modulation ITU G.992.5(ADSL2PLUS)
Annex mode ANNEX_A
SNR Down 12.0 dB
SNR Up 12.8 dB
Line Attenuation Down 36.5 dB
Line Attenuation Up 17.7 dB
Data Rate Down 2113 kbps
Data Rate Up 852 kbps
MAX Rate Down 2764
MAX Rate Up 848
POWER Down 19.0 dbm
POWER Up 11.3 dbm
CRC Down 1

25-11-2014, 09:13 AM

How far from the cabinet or exchange are you roughly? You SNR ratio is reasonable and your speed test results are about what I'd expect for that downstream connection rate. Your speed would suggest you are > 3km from the exchange and if so then your results are ok, if you are closer than that you might have line problems. bear in mind this graph is generic and doesn't account for differing cables etc.

25-11-2014, 11:18 AM
Looking at Google maps - its a 1.2 km walk from my place to the nearest cabinet,
Chorus: BKL/D
Type: Whisper Cabinet (Single Bay)
Installed: 2001-01-11

Copper: BKL
Fibre: GLF 36

25-11-2014, 03:06 PM
That's very specific chorus details, where'd you find that? Cables don't necessarily follow the same route that you'd walk so it's not always obvious but it does seem like you should get better speeds. Next step is either try another router or talk to your ISP. Another simple option is to ask some of your neighbours if you're on good terms with them, if they are getting better speeds that's a good indicator.

25-11-2014, 08:16 PM
Im also having same issue , thinking of giving spark a ring