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Vince
21-08-2014, 05:56 PM
The update below has failed maybe 30 times over several months. I have run the Windows Update Trouble Shooter, which made no difference. The update failed 3 times since.
Any ideas why this 1 update wont install?

Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 - Intel(R) HD Graphics

Installation date: ‎9/‎08/‎2014 4:01 p.m.
"Installation status: Failed

Error details: Code 80070103

Update type: Optional

Intel Corporation Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 software update released in May, 2014

More information:
http://sysdev.microsoft.com/support/default.aspx

Help and Support:
http://support.microsoft.com/select/?target=hub"

Speedy Gonzales
21-08-2014, 05:59 PM
According to this (http://windows.microsoft.com/en-nz/windows/windows-update-error-80070103#1TC=windows-7) that means the same driver is already installed, or it's not compatible with your videocard

If that doesnt work then go to the Intel site, see if the driver there works. Or if the video is onboard go to the mobo manufacturer's site. Get it from there

Vince
21-08-2014, 07:49 PM
OK. I went to Intel, now I have a couple of questions.
(1) Is a graphics Adapter the same as a Driver? I dont think so, but Intel leaves me wondering.
(2) does the fact that my chipset is on the motherboard cause this problem?

Speedy Gonzales
21-08-2014, 08:38 PM
1. The graphic adapter is the videocard, and the drivers for it are in WU.

2. No, a chipset is on all mobos, not just yours

Did you built this system?? Do you know what brand/model of the mobo is?? Are you using onboard video or a separate vidcard?

Vince
21-08-2014, 09:06 PM
1. The graphic adapter is the videocard, and the drivers for it are in WU.

2. No, a chipset is on all mobos, not just yours

Did you built this system?? Do you know what brand/model of the mobo is?? Are you using onboard video or a separate vidcard?

I hate it when people give things several names. Windows Update tells me that it is failing to install a graphics adapter, no mention of drivers.

To answer your questions, the computer was made by flashtech in Chch. Mobo. is a ASUS P8H the graphics chips are on the mobo like I said.

Look here and se if u can tell me which download I need. I am using 64bit Win7, sp1.

I have had a very bad day and my head is starting to spin. I can hardly type another word.

Speedy Gonzales
21-08-2014, 09:18 PM
Well thats what WU checks for updates and drivers. Altho not all drivers work, and some can even freeze the system, when they're installing from WU. Graphics adapter is the videocard it has detected when checking. You cant download an adapter, you download the driver

No such thing as a P8H mobo, there are P8H61, or P8H67 mobos, and there's more than 1 model. So, it'd be a bit hard trying to find the right driver if you have no idea what the model of the mobo is

So the videocard is onboard you mean, so is the one I built and it's fine

If you go to start/search type in system select system information. What does it say to the right of system model?

Vince
21-08-2014, 09:28 PM
First, I forgot to include the url
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2% 84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000 %2f2000

Second, ASUS P8H61-MLX3 R2.0
Good night

Speedy Gonzales
21-08-2014, 09:53 PM
Get the drivers from here (http://support.asus.com/download.aspx?SLanguage=en&m=P8H61-M+LX3+R2.0&os=30) under VGA

Vince
22-08-2014, 05:04 PM
Get the drivers from here (http://support.asus.com/download.aspx?SLanguage=en&m=P8H61-M+LX3+R2.0&os=30) under VGA

Thanks
Downloaded and installed.
Windows Update still tries, and fails to install same, so I just hid the update; after all I dont have a graphics Problem.
Thanks for your Help

Speedy Gonzales
22-08-2014, 05:35 PM
No probs, yup just hide it since something is already installed. It cant install the same thing twice

Agent_24
24-08-2014, 10:19 PM
My advice is to use Windows Update drivers only as a last resort...