View Full Version : The connection to the server has failed

22-05-2014, 08:39 PM
My mail program is windows live mail, which has failed to start.

Details that I can find are :-
Server pop3.xtra.co.nz, Protocol pop3, Port 110, SSL = no, Socket error 10061

From the above, can anyone see what might be the problem ?

22-05-2014, 08:45 PM
Try setting the setting to what xtra are now using. A short while back they stopped using the old settings for the secure ones.

Xtra Settings Windows Live mail (http://help.telecom.co.nz/app/answers/detail/a_id/31176/session/L2F2LzEvdGltZS8xNDAwNzQ0NDk5L3NpZC94alJkSFRVbA%3D% 3D) With those instruction from Xtra, since theres an existing account, select Properties NOT email ( this is for a new account only)

Heres what that error code means:
Connection refused.
No connection could be made because the target computer actively refused it. This usually results from trying to connect to a service that is inactive on the foreign host—that is, one with no server application running.