View Full Version : 2TB HD not being recognized in USB Enclosure

24-04-2014, 09:18 AM
Hi all, please help, have taken a 2TB SATA drive from a desktop pc whose power supply died and installed it into a new SATA external USB Enclosure. It lights up so I know it has power and I can hear the drive spool up. When I plug it into the laptop it goes through the "installing device drivers" and says it installs ok but no drive is visible under my computer. Have tried this on 2 x laptops one running Win7pro and one win8 and it was not recognized on either, any suggestions please ?

24-04-2014, 09:30 AM
See if it is there in Disk Management.

24-04-2014, 09:33 AM
thanks....where would I find that ?

24-04-2014, 09:37 AM
it can see the USB Device under disk drives but not the actual drive itself it that makes sense

24-04-2014, 09:43 AM
under properties the device driver says ok and updated ok, under the volumes tab it shows nothing and when I hit populate it says "volume information for this disk cannot be found"

24-04-2014, 10:05 AM
In disk management, make sure the USB drive has assigned a drive letter, if it hasn't that's the problem. Had several of my own USB drives do exactly what you described over the weekend. Right click the drive, Change Drive Letter ---- Assign a Letter.

24-04-2014, 10:08 AM
super thanks