View Full Version : Outlook 2010 not shutting down properly

bk T
14-04-2014, 11:12 PM
My Outlook 2010 does not shut down properly, it looks as if it is closed (outlook window closes); when I try to shut down my computer, it says that my Outlook is not closed, options to shut down anyway, or cancel to close Outlook (something to that effect). When I click cancel, Win8.1 returns to the desktop screen, but Outlook seems to be already closed, and when I click to open, it won't open! I used to have this problem once of twice before but after I updated to Windows 8.1 Update 1, it happens much more frequently. I got this 2 times just today alone.

Start Outlook does not help.

Any solution to this?

OS: Windows 8.1 with latest updates.

Speedy Gonzales
14-04-2014, 11:39 PM
Might be an addon that OL has loaded. Disable each one. See which one is causing it not to close properly

bk T
15-04-2014, 08:03 AM
How do I know which add-in is causing problem?

Speedy Gonzales
15-04-2014, 08:14 AM
Like I said disable each one and see which one is causing the prob

bk T
15-04-2014, 08:22 AM
Problem is, it does not happen every time, it's intermittent.

Here is the snapshot of the add-ins: 5677

Do I need the MS VBA add-in?

Speedy Gonzales
15-04-2014, 08:40 AM
Have a read of this (http://www.slipstick.com/problems/outlook-exe-continues-running-after-you-exit-outlook/)

Nothing is trying to send is it?? Something maybe stuck in outbox? What about an AV scanner. Is anything installed that scans emails??

15-04-2014, 09:27 AM
How do I know which add-in is causing problem?

Disable ALL the comm addins, see if that fixes it then re-eanable them 1 by 1
Chances are you dont need any of those addins anyway

From memory, itunes addin used to sometimes do this, a few years back.

bk T
15-04-2014, 09:41 AM
Just disabled all those com addins;

Will see how it goes.


bk T
16-04-2014, 09:39 AM
OL is shutting down nicely as it should now - so far so good.

Thank You folks.

16-04-2014, 12:31 PM
Now start enabling the addins and see which one is causing the problem..

bk T
16-04-2014, 03:23 PM
If they are of no use, I may just leave them disabled - unless it absolutely necessary.