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11-12-2001, 03:14 PM
when the computer restarts after installing norton clean sweep. i received an error message that said;

this program has performed an illegal operation and will be shut down - CSINJECT caused an invalid page fault in module QDCSPT.DLL at 017f:100010e7.

when i closed the error message window, another error message came up-Error Starting Program - A required.DLL file ICSAPI32.DLL. was not found.

cany any one of you help me please?

11-12-2001, 04:41 PM
Try uninstalling cleansweep, rebooting and installing it again.

12-12-2001, 03:37 PM
i have done that,but it didn't help.

do you think it is because i install the clean sweep from it's folder(NSW2002-NCS-SETUP.EXE)causing this error message. if i install the whole NSW2002 will it solve the problem? ( i don't want install the whole NSW)

thank you