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garyasta
10-09-2013, 07:18 PM
I have been experiencing problems with videos imbedded in a browser page not showing or running. All I get is a blank space, the rest of the page displays normally.

I have Javascript enabled, Popups allowed, and the latest Flash Player. I have also checked Windows updates.

Anyone any ideas what the problem is?

Cheers

wainuitech
10-09-2013, 08:05 PM
Assuming the videos are flash, see if this does anything -- right click the clip as its playing, ( blank space) if the flash window opens, click setting, untick enable hardware acceleration.

Speedy Gonzales
11-09-2013, 11:16 AM
Update flash its just been updated today. See if that fixes it. Uninstall the version that's installed first. Also, if Java is installed update that too. Its now up to 7 update 40. Uninstall ALL previous versions first

garyasta
11-09-2013, 02:11 PM
Hi Guys

Thanks for your interest.

I uninstalled Adobe Flash Player, downloaded and installed latest 11.8.800.168. Still no video action.

Downloaded and installed Java 40. Java test indicates it is working. Still no videos.

Able to run Youtube videos with no problems.

Speedy Gonzales
11-09-2013, 02:27 PM
So what videos are you talking about?

garyasta
11-09-2013, 03:00 PM
Hi Speedy Gonzales

The NZ Herald has news articles that run a video link. These are not loading and running. I have tried to think of another site that does the same so that I can check, but can't think of anything.

garyasta
11-09-2013, 03:39 PM
Tried this but that didn't help. There was no mms.cfg file.

"Close your browser windows In Explorer, navigate to the following folder:
C:\Users\username\AppData\Roaming\ (the easiest way to accomplish this is to type %appdata% in Explorer's path bar.)
Delete the Macromedia folder Next, go into the Adobe folder and delete the "Flash Player" folder inside. Finally,
go to "c:\windows\system32\macromed\flash" and look for an mms.cfg file. If one is present, please rename it.
Once complete, try those offending sites out again."

Speedy Gonzales
11-09-2013, 03:49 PM
Wanna give us a link to one of these Herald videos?? I'll see if it works here

garyasta
11-09-2013, 04:05 PM
https://www.nzherald.co.nz/national/news/video.cfm?c_id=1503075&gal_cid=1503075&gallery_id=137758

Any luck?

We tried another one on this page, and it worked.
https://www.nzherald.co.nz/sport/news/article.cfm?c_id=4&objectid=11123062

Speedy Gonzales
11-09-2013, 04:12 PM
The 1st link doesnt work in firefox its blank. But does work in Internet Explorer, if you click on show content (it'll say only secure content will be displayed on the bottom)

garyasta
11-09-2013, 04:28 PM
It didn't work in IE either.

Not sure where "click on show content (it'll say only secure content will be displayed on the bottom) " comes in?

Speedy Gonzales
11-09-2013, 04:30 PM
Well thats what came up here. It appears on the bottom of IE. I had to click on show content for the video to appear. I have no idea why it comes up either. IE must have something FF doesn't have

garyasta
11-09-2013, 04:46 PM
IE came up with the goods this time. Tried FF again to no avail. Have a query to NZ Herald awaiting a response.

Thanks

Speedy Gonzales
11-09-2013, 04:47 PM
Sweet. I thought it may have been Adblock in FF. But nope I disabled it and the video still didnt appear in FF

garyasta
13-09-2013, 11:28 AM
Hi Speedy Gonzales

I may have found the problem.

If you look back, you'll find that the URL I sent, was using https instead of http. I was advised to use the "s" to ensure a more secure site. This might be the problem by taking the security to a higher level.

Cheers
Gary

Speedy Gonzales
13-09-2013, 11:30 AM
Good point. Just tried it without the s and it loaded fine. Maybe it doesnt support https?? Well that link anyway

garyasta
28-10-2013, 04:03 PM
Hi

I'm resurrecting this thread as I'm having problems again.

It seems to be only happening in FF as IE seems OK.

I have been also noting that the cursor is flickering whilst various web pages, or images within them, load, and I am having problems selecting text to copy and paste due to the cursor losing ability to select.

I am finding that imbedded videos do not load. The earlier situation caused by using "https" as part of the URL has not been the case here as I am using only "www".

Sometimes, a loaded image (not the videos mentioned above) will go black and not load at all.

Anyone any ideas?