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03-12-2001, 09:31 PM
I am not able to get Encarta 2001 Reference Suite Installation & Resources to load up. All I get is, 'This program has performed an illegal operation and will be shut down'. Info reads 'MSIEXC caused an invalid page fault in <unknown> at 0000.00000001. EAX=fffa1e93 CS=0177 EIP=00000001 EFLGS=0010246 EBX=0063fe28 SS=017f ....... can you help me thanks.
Ken

05-12-2001, 08:35 AM
There are never any easy answers with this sort of a problem, so here are a couple.


Firstly, get rid of all systray apps that you don't need, and see if it runs better.

Secondly, are there any patches to it that can be downloaded from the Microsoft site?

Good luck.
Robo.