View Full Version : How does broadband work?

09-06-2013, 11:08 PM
I got a question

If your relocating to another address which is about one street away after which you become a Broadband Port Waiter does it make sense?
After all you are just moving to the same exchange after all.. Does it make sense to become a port waiter?

09-06-2013, 11:23 PM
Might have changed cabinets?

You could check both addresses here http://bcc.telecomwholesale.co.nz/

09-06-2013, 11:55 PM
Unfortunately yes, when you request the change you go to the bottom of the queue if people are already waiting. It's treated the same as any other new connection, they don't treat existing customers any differently to waiting ones so what happens is your old house gets disconnected and that port becomes free and whoever is at the top of the list gets it and you go to the bottom. It either seems really unfair or really fair, depending how you look at it. Also one street over may well be a different cabinet and not be able to use your old port anyway, the goal with cabinetisation was to get most people within 900M of the cabinet. I always advise people to put in a request for broadband at the new address with as much advance notice as you possibly can so it hopefully is done by the time you move in.