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View Full Version : HEADS UP: New interface for M$'s Knowledge Base and Support Page



01-12-2001, 02:01 PM
...Microsoft has recently redesigned their Knowledge Base and Support Page Interfaces.

Opinion as to whether or not this is an improvement will no doubt vary - but here's several things to note:

(i) Knowledge Base is at -

http://support.microsoft.com/default.aspx?scid=fh;en-us;kbinfo

(ii) Support (N.Z.) Main Page is at -

http://support.microsoft.com/directory/default.asp?ln=EN-NZ&GSSNB=1

(iii) Dial-up users might find the pages load slower than before

(iv) Many of your previous Bookmarks to the KB and Support Pages may no longer work

(v) Access might be difficult if you are not using Internet Explorer

Cheers!!!

e_

01-12-2001, 10:59 PM
I just did a quick test with Mozilla and Opera and overall support seems to be better (opera previously wouldn't allow me to search).

Only problem I found is the white background for search results isn't big enough so the results are on a blue background with Opera.

Although I haven't seen how IE renders it to compare.