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27-11-2001, 05:57 PM
Hi,

I bought a new Compaq Presario 5103AN on 3 months ago.
I started play the computer. But Keyboard (USB) & Mouse (PS2) was freeze. I looked the program still running. I can't move the keyboard or mouse was freeze. Then I press [ALT+CTRL+DEL] was working a once when popup the Task Manager Windows. Then I try down arrow key won't work and other keys won't work. *sigh* then I press[ALT+CTRL+DEL] again to reset the computer.

I had reset the computer and few minutes the keyboard & mouse was freeze again. I try other my old PS2 Keyboard was same freeze it. Try a MS IntelliMouse Optical USB has same freeze. Uhmmm.....

I have many times reset the PC.....Give it up !

Compaq Presario 5103AN
AMD Athlon 1.3GHz
256Mb RAM, 20Gb HDD, DVD, CDRW, 17' Monitor, GeForce2 MX400 64Mb, 56Kb PCI modem, Video Caption PCI, USB Keyboard, PS2 Mouse, Windows ME.

Do you think the motherboard may have faulty ? uhmm

Thanks for your advance !
Regards
Mike

27-11-2001, 06:24 PM
You bought it new three months ago.

If you had paid 2 or 3 kilodollars for other home appliances, and they stopped working in 3 months, you would have a word to the shop wouldn't you?

Why not go back to the shop and say 'make it go'?

28-11-2001, 12:24 AM
Hi Graham,

There is got 1 yr warranty and worth $4k !

So I have complained with Compaq helpdesk are not sure about the driver, Hardware or software... I tried that it was not working. They're not right.

I think might be the motherboard are faulty as possible.

Mike