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LisaOxnard
12-05-2013, 08:44 AM
Hey

I hope someone can help me. I'm missing the security centre file on my laptop. Discovered that i obviously had malware software but i'm unable to get it back. I'm not technical in the computer world so previous posts where a bit hard for me to follow. Hoping someone can help me in nice easy steps. I wanted to renew my Norton protection software and thats when i realised there was a problem.

Any help would be greatly appreciated. Lisa

pcuser42
12-05-2013, 09:15 AM
I wanted to renew my Norton protection software and thats when i realised there was a problem.

Wash your mouth out :p

You might want to download a trial of NOD32 and scan with that instead, it might be able to fix the problem better than Norton can.

wainuitech
12-05-2013, 11:07 AM
As PCUser mentioned, do yourself a favour :) and remove Norton, download Nod32.

Also download and install / Run Malware bytes (http://www.filehippo.com/download_malwarebytes_anti_malware/) and Spybot S&D (http://www.safer-networking.org/dl/) - make sure you run Malwarebytes in full scan mode, NOT quick.

One of them should detect and remove the malware that can be known as Security Centre disable.

You should then have your security centre back.

Speedy Gonzales
12-05-2013, 11:09 AM
Malware or something nasty can also kill it. What version of windows is installed?