View Full Version : Asus warranty enquiry

bk T
06-05-2013, 02:51 PM
Friend bought a PC (second-hand) off Trademe 2 months ago and unfortunately the Asus ENGTS450 video card is dead.

Is there a way to check the warranty status of this video card? Obviously he hasn't got any receipt whatsoever to prove of purchase.

Advice is appreciated.


06-05-2013, 02:55 PM
Don't see how. May be best to take the plunge and just get a cheap card if not used for gaming or even switch to the onboard if it has it

06-05-2013, 02:58 PM
The card should have a serial number on it somewhere on a sticker.

Sign up an account at Asus and register the serial number. If it's in warranty it should tell you.

bk T
06-05-2013, 03:13 PM
Just visited Asus site and found that the serial number is on the BOX rather than on the card itself! lol

06-05-2013, 03:18 PM
Can they contact the seller from TradeMe and ask them where they bought it from?

06-05-2013, 04:07 PM
If there's no # on the card, which seems a bit odd as most people throw away the box even when told not to, but keep it for warranty purposes.

The Card if brought originally In NZ comes with a Three year manufactures warranty.

06-05-2013, 05:41 PM
If you have the serial number, call ASUS and they will tell you.

bk T
06-05-2013, 06:08 PM
Problem is, there's no seria nol sticker on the card, even their website indicated that the serial no is on the box! :(