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23-11-2001, 07:25 PM
August 2001 I paid for NIS3 to Symantec USA via their webpage, the product that was assigned to my download was a trial version that had expired. After weeks of e-mail I was told that it was a mistake, but after several enquiries I have still not been able to access my order.
Can anyone give me a short cut to alert Symantec to my problem. I have been to their web page which has sent me around in circles without results

23-11-2001, 07:41 PM
Symantic do have an Auckland office. look them up in the phone book and give them a ring.

24-11-2001, 07:41 PM
Thanks Tom I will do that.