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1101
16-04-2013, 10:46 AM
Hi Guys

Has anyone seen this error & found a fix.

Office 2013 install on Windows8

error message after install, crash & running automatic online fix
"we couldn't install your office product because you don't have a modern operating system"
do I need a flux capacitor to go back to the future & get win10 :banana

Googling it : alot of people are having the same issue: I have yet to find a definite fix, just the ususual generic things to try

Cheers (win8 eh, gotta love it)

bk T
16-04-2013, 10:54 AM
Get Windows 8.1 :D

wratterus
16-04-2013, 10:54 AM
Typical. :rolleyes:

Haven't had the same issues here though - it's worked no issues several times when I've installed it.

wainuitech
16-04-2013, 12:34 PM
Is it Office 2013 OR office 365 ( theres a difference)

1101
16-04-2013, 12:46 PM
Is it Office 2013 OR office 365 ( theres a difference)

Office 2013

It gets worse. After running the automatic online fix, winupdates & restarting, office was completely gone on restart, just the leftover empty Office folder
in program files. So I ran MS's Office remover tool, re-install, word & excel run, Outlook crashes on start, the auto online fix comes up with that
same error "we couldn't install your office product because you don't have a modern operating system"

If googled, I see many users with that same error, but no definite,working fix.

wainuitech
16-04-2013, 12:59 PM
Something to try: first completely uninstall it, using something like Revo Unistaller, then :


1. Right click on the new Office setup file then click on the ‘Properties’ option.

2. Click on the compatibility tab.

3. Uncheck ‘Run this program in compatibility mode for’ checkbox and uncheck ‘Run this program as an administrator’ check box and click Ok.

If its not ticked in compatibility mode then tick it ( opposite to above quoted)

SolMiester
16-04-2013, 01:15 PM
This is where that Cameyo product shines....