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View Full Version : Outlook 2010 w/ exchange, insert smart card message since KB2553248



wratterus
01-02-2013, 10:21 AM
I had this issue at a location with SBS2008 and exchange 2007, resolved it at the time however now another PC running Win7 and Outlook 2010 has cropped up with the same issue, but the kb2553248 update does not appear to be installed.

http://pressf1.pcworld.co.nz/showthread.php?124224-Outlook-2010-w-exchange-insert-smart-card-message-since-KB2553248

Has anyone else come across this and found a resolution? There are various fixes out there relating to IIS, however I haven't had any joy with those either.

Thanks. :)

Speedy Gonzales
01-02-2013, 11:56 AM
Looks like KB2687623 for Office 2010 causes this message to appear too (http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/outlook-2010-insert-smart-card-2013/2bf611f8-f627-4f9f-bc0e-8f97cd2647b8). You may have to uninstall this too, for now

It looks like 3 different updates for Office 2010 can cause that message to pop up (http://support.microsoft.com/kb/2704959)