View Full Version : Gmail highlight problem

30-11-2012, 04:07 PM
This is driving me nuts as I can't get it sorted in spite of much googling. My sister uses the browser gmail interface and had problems with sending her bank a/c to customers as part of the number was seen as a phone number and was highlighted and had a Skype link.

Well I disabled the Skype add-on in IE and uninstalled Skype click-to-call and this improved things as the recipient no longer gets the highlights. So this really addresses the major part of the problem.

However, I can't find any way of getting rid of the composed email having a blue underlined telephone click link. Mine doesn't do this so something has been installed/clicked in hers.

Several people have said to uninstall 'Google chat plugin' from Programs but hers doesn't have this.

Just wondered if someone knows what's up with this.

(Win 7, IE9, Skype installed)

30-11-2012, 05:57 PM
Get her to try a different browser to see if that works.


30-11-2012, 06:40 PM
In Chrome you can view all installed add-ons and easily disable them. Basically, she's got some sort of "helper" or "malware" interfering...

LL is right, try another browser you've not had installed previously.

30-11-2012, 06:53 PM
In Chrome you can view all installed add-ons and easily disable them.

In IE10 this is done by pressing Alt, and then clicking Tools > Manage addons. IE9 should be pretty much the same.

30-11-2012, 08:04 PM
In IE10 this is ...



30-11-2012, 08:23 PM


IE10 is still no match for Firefox :p