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NZHawk
22-11-2012, 11:42 AM
I have two consistent errors showing in the event viewer.
Do I need to be concerned about them?
If so, can anyone recommend a fix.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Date: 11/22/2012
Time: 11:14:46 AM
User: N/A
Computer: BLKD865GSAL
Description:
The Routing and Remote Access service terminated with service-specific error 340 (0x154).



Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 11/22/2012
Time: 11:13:12 AM
User: N/A
Computer: BLKD865GSAL
Description:
The HID Input Service service terminated with the following error:
The system cannot find the file specified.

Speedy Gonzales
22-11-2012, 12:01 PM
This may work, but I dont know if it'll work on your version of windows. (https://groups.google.com/forum/?fromgroups=#!topic/microsoft.public.scripting.remote/vUSP5Tq9s2A). Looks like the first prob can appear if you use VPN, or remote desktop. And also if you're using a server version of windows

The 2nd prob sounds like a mouse or keyboard prob, are they working?

The 2nd prob maybe similar to this (http://answers.microsoft.com/en-us/windows/forum/windows_xp-system/registering-a-dll-file-to-start-the-hid-input/f9286101-171f-48ba-a4ba-3b88e72dddd2)

NZHawk
22-11-2012, 12:38 PM
The keyboard & mouse have worked for me but the owner states that
the mouse has stopped working for them as well as the computer shutting itself down.

Speedy Gonzales
22-11-2012, 12:49 PM
Shutting itself down as in crashing or turning off completely?

NZHawk
22-11-2012, 01:07 PM
Shutting itself down as in crashing

wainuitech
22-11-2012, 01:16 PM
looking at the First Error, Last week I had one similar - cant be sure if its the same codes, but the actual error going from memory looks the same. Along with the crashing.

It was actually malware causing the problem - once I cleaned out the system, and removed the malware, it stopped crashing and the errors stopped in the event logs.

May or may not be the similar problem :2cents:

Speedy Gonzales
22-11-2012, 01:20 PM
See if its got a rootkit then. Run tdsskiller on it. Then do a full scan with a virus scanner

NZHawk
22-11-2012, 01:25 PM
I just ran a complete scan with Vipre Anti-Virus and it came back clean.

I'll run tdsskller and report back

NZHawk
22-11-2012, 03:10 PM
ran tdsskller: clean

Nick G
22-11-2012, 03:13 PM
Regardless of your errors, I'd replace vipre with MSE

NZHawk
22-11-2012, 03:19 PM
Good suggestion - I will let the owner know (although - he has bought a subscription until 2014!)
cheers

NZHawk
23-11-2012, 09:57 AM
Could I just disable the Routing and Remote Access service?
Would this cause any problems?

Speedy Gonzales
23-11-2012, 10:06 AM
You could but if somethng needs it, it'll fail and wont work