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View Full Version : Cannot get out of Acer eRecovery



lakewoodlady
13-11-2012, 04:21 PM
I was trying to reset a Vista machine to factory settings, but keep getting an error #11. When I exit the recovery mode panel, computer just starts up in the same recovery mode and wont boot normally into Windows, aarrgh! very annoying, it just seems to be stuck. Some advice on how to get out of it would be very much appreciated.

LL

Speedy Gonzales
13-11-2012, 04:33 PM
You sure its error 11 and not 1117? There's nothing in Google with error 11 in it. If it is 1117, a few sites say that the hdd maybe failing. Also what is or was on it?? 32 or 64 bit?

lakewoodlady
13-11-2012, 06:42 PM
32 bit Vista Home Premium, definitely says error code 11.
I strongly suspect the hdd as it just bsod all the time. It is the same computer that I had trouble with previously.
Maybe I'll just turn it into a door stop.

LL

pctek
13-11-2012, 07:30 PM
Swap the HDD then. From what I have found online, it does seem to be an HDD issue....