View Full Version : Outlook problem

19-09-2012, 01:58 PM
Hi all,
I am getting a message from Avast which says,

"Avast! has detected a secure comnnection from your mail program (process OUTLOOK.EXE) to the POP server **.***.**.***.

This type of connection cannot be checked for viruses. Please disable SSL/TLS in your mail client so the Mail Scanner can scan your mail."

OK so who know what that means and how do I fix it?

Nick G
19-09-2012, 02:09 PM
It means what it says - your outlook mail account is using a secure connection when it accesses the pop server, which it does to bring in mail etc, so Avast cannot scan it. No need to fix it, its fine as is.

19-09-2012, 02:22 PM
Thanks Nick,
But if it's ok why is avast telling me to fix it?

Speedy Gonzales
19-09-2012, 03:17 PM
Is it an ISP email account. Or something like a Gmail email address you're using in Outlook? I dont know of many pop servers that use SSL.

19-09-2012, 03:49 PM
Hi Speedy
I have ISP accounts on outlook but also a Gmail account.

19-09-2012, 03:51 PM
I just looked at the settings for the Gmail account and found the SSL box ticked. I have unticked it so we will see what happens.

19-09-2012, 03:55 PM
Turning off/disabling the mail scanner gets rid of that message. Gmail scans incoming and Avast has realtime monitoring so it's only really for the paranoid.

Speedy Gonzales
19-09-2012, 03:55 PM
Its probably Gmail, since it uses SSL for sending

20-09-2012, 12:22 PM
Yes, it seems you are correct. The message hasn't displayed since I found and changed that setting.
Thanks for the help.