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QW.
15-09-2012, 04:16 PM
A relative of mine recently purchased an Ipad 2. Lately they have been having problems with the sound. The sound control on the Ipad only works for turning the sound down. It will not turn the volume up at all. All the alert sounds work except sound when playing videos on Youtube.

Any ideas as to what is going on or what can be done?

Nick G
15-09-2012, 04:20 PM
Could be a dead button. Have you tried upping it using the software volume up? double press home button, swipe right on the list of open apps. and you'll get to it.

QW.
15-09-2012, 04:30 PM
Could be a dead button. Have you tried upping it using the software volume up? double press home button, swipe right on the list of open apps. and you'll get to it.

That worked. Didn't know that existed till now. Thanks Nick.

Nick G
15-09-2012, 05:47 PM
That worked. Didn't know that existed till now. Thanks Nick.
So, probably a dead volume up button then. If the iPad is new and still under warranty, I'd take it back to get fixed.