View Full Version : USB mobile broadband issues

28-08-2012, 02:26 PM
here's a doozy for you. i have a laptop with a telecom mobile broadband stick,
it works fine on other laptops but on this particular laptop Telecom connect me says the little bugger is disabled, i've tried pretty much everything save reinstalling windows i've uninstalled and reinstalled the drivers and program, with and without a reboot, i've tredged through regedit deleting the dregs left behind by the program, changed what com port(s) the device talks with and the program still insists that the device is still disabled
the laptop is a toshiba satellite C665D which runs windows 7 home prem 32 bit with SP1 1.6Ghz 2 gig ram

28-08-2012, 02:35 PM
Check the network connections window to see if it has been inadvertently disabled, or the device manager failing that!

28-08-2012, 03:00 PM
not disabled in device manager i would have noticed that when uninstalling the drivers and changing comports and it isnt disabled in network connections AFAIK
not sure if this helps but i had a look at the modem logs and found this

08-27-2012 14:48:19.016 - Opening the modem device failed with error 00000020

Speedy Gonzales
28-08-2012, 03:12 PM
Try this the 3rd post. (http://www.windowsbbs.com/legacy-windows-os/35164-opening-modem-failed.html) It may have been allocated a COM port but device manager doesn't recognise it. It may have made things worse, after you changed the COM ports, deleted whatever in the registry. When you reinstalled windows, did you do a clean install?

28-08-2012, 04:12 PM
i hadnt reinstalled windows. i had done everything BUT reinstall windows

28-08-2012, 05:28 PM
gave up, found another way to connect to the mobile network