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linw
12-08-2012, 11:56 AM
Friend has 'Sofware Updater' and 'Registry Helper' popups. These look like SafeApp nasties.

Found a site where someone tried to uninstall Registry Helper and it trashed her disk. Very concerning.

Anyone experienced these?

Speedy Gonzales
12-08-2012, 01:14 PM
Try this (http://forums.spybot.info/showthread.php?t=37658). It may install rootkits. So, I would use tdsskiller as well. See if it picks anything up. I would disable system restore, and use something like malwarebytes. After running tdsskiller

linw
12-08-2012, 01:52 PM
Thanks, Speedy. MSE picked up nothing - Grrrr. MBAM picked out Registry Helper and removed it but didn't pick out Computer Updater.

I uninstalled Comp Updater via ctrl panel so we will have to wait and see whether they raise their ugly heads again.

Cheers.

Speedy Gonzales
12-08-2012, 01:54 PM
If its with you now put teamviewer on it. And I'll check it out. Send the ID and password, it gives you to me in a PM. And put ccleaner on it. If its not on it now

linw
12-08-2012, 11:23 PM
Thanks for the offer but the machine is in Levin, 40 min away.

I suspect it has a dvr issue as well as there have been a couple of stop 0a's so a dump analysis may be required at some stage.

Cheers.