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Gobe1
23-07-2012, 11:48 AM
HI
We are having trouble with sound quality with skype
All our clients now use this we are having sounds quality issues
What do you guys use for speakers and microphones in your office skype facilities?

Is there multiple microphone setups available?

1101
23-07-2012, 12:54 PM
what sort of sound issues ??

too much background noise, too echo-y, sound cutting out or choppy, sounds like the other person is really far away, not loud enough, just hard to make out what the person is saying ?? (there's a reason Im asking)

are you using using headset mics, laptops built in mics, desktop mics
are the PC/laptops underpowered or doing to many other processes at the same time as you are trying to skype
run an adsl speedtest & see what internet speeds are like
are you doing video as well as sound ??
are the boardrooms fairly echoy anyway (ie no curtains etc to stop the sound bouncing around)

Gobe1
23-07-2012, 02:15 PM
We are using a stereo for sound output which is above the camera as they want the camera at the projector end of the room so when you are looking at the camera you are looking at the skype client
The camera is a logitech c920 and has built in mics
Sound problems are feedback really as the speakers are at the top of the room and the mic is below

It is hooked up to a desktop pc in a cabinet beside the projector screen
Internet speeds are good (10Mb/s up and down)
It is 90% video and sound sometimes they use the conference phone for sound
The room is very echo-ey so not a great room but needs to work as it is 1 of 3 skype capable rooms room

thinking about a wireless mic in the middle of the boardroom table?? maybe
Photo of room attached
4018

zqwerty
23-07-2012, 04:25 PM
Put old 36 pack egg boxes all over the walls.

Gobe1
23-07-2012, 05:26 PM
Put old 36 pack egg boxes all over the walls.

Not a stupid idea, but does look stupid. Not sure the management team will go for that :shrugs:

1101
23-07-2012, 06:01 PM
What does work : single table mic + laptop/PC speakers in 'normal' small to med size office. Ive never tried in a room like that though.
Move the mic away from speakers is a good idea, try & make the room less echo-y, curtains, paintings, sofa's, cloth covered room partitions around 2 walls. Even some sort of tablecloth on that table may help a bit
See if there is any auto level adjust on the mic(ie in Windows) you can disable
Another option is lapel mic's that are clipped onto each person, I cant imagine that being popular tho....

hope that helps a bit.

mikebartnz
23-07-2012, 07:05 PM
Put old 36 pack egg boxes all over the walls.
I did a sound room for recording using those egg trays and they worked a treat. Gave them a spray paint after and it didn't look too bad but not ideal for a conference room. Some sort of Michael Angelo tile on the ceiling could dampen the echo a bit though.

Gobe1
24-07-2012, 12:26 PM
What does work : single table mic + laptop/PC speakers in 'normal' small to med size office. Ive never tried in a room like that though.
Move the mic away from speakers is a good idea, try & make the room less echo-y, curtains, paintings, sofa's, cloth covered room partitions around 2 walls. Even some sort of tablecloth on that table may help a bit
See if there is any auto level adjust on the mic(ie in Windows) you can disable
Another option is lapel mic's that are clipped onto each person, I cant imagine that being popular tho....

hope that helps a bit.

HI 1101 yeah the individual mic option would be the best, but is there some sort of multiple mic interface as skype will only let you have one device selected
Bluetooth also would be ok
We are looking a a wireless bluetooth mic in the middle of the table for now and disable the camera mic