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NZHawk
17-04-2012, 04:54 PM
I have an ASUS N61Ja laptop
Windows 7 Home Premium
minutes after booting up it freezes & then starts a blaring sound, have to hold the start button down to shut it off.
it will boot up to safe mode & stay operative - which would indicate a driver problem, is that right?

Speedy Gonzales
17-04-2012, 04:56 PM
Did you scan it for malware in safe mode?

NZHawk
17-04-2012, 05:03 PM
sorry the obvious - will do no & report back

wratterus
17-04-2012, 05:12 PM
Not a stuck key?

NZHawk
17-04-2012, 05:22 PM
no - I think it would still blare in safe mode with a stuck key.

wainuitech
17-04-2012, 05:33 PM
Without actually seeing it, at a wild guess I'd say graphic problem, possible drivers, since it runs in safe mode it will be loading the default windows ones.

NZHawk
17-04-2012, 05:38 PM
currently malware scan is clean - still a bit to go

NZHawk
17-04-2012, 05:54 PM
malwarebytes came back clean - no infections
what would be the next suggested step?

Speedy Gonzales
17-04-2012, 05:58 PM
Look in event viewer in safe mode. See what it says

NZHawk
17-04-2012, 06:29 PM
to be honest, I don't know how to decipher what the events view is saying
is there a way for me to list it here to get some help deciphering it?

Speedy Gonzales
17-04-2012, 06:31 PM
Put teamviewer on it, if it can boot into safe mode / networking (and if its on the net). Send the ID and pw to me in a PM

NZHawk
17-04-2012, 06:44 PM
done

NZHawk
18-04-2012, 11:06 AM
sent again this morning