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26-10-2001, 04:16 PM
Hi everyone,

I have a Windows 98 Second edition PC with Norton Antivirus Corporate edition 7.5

I intermittently am unable to shut down the PC. It hangs at Windows is shutting down.
I have a server based network and have tried the following:
1.2x Microsft W98SE shutdown patches
2.Disable NAV scanning the floppy drive on shutdown
3.Use only preferred multimedia devices(for shutdown wave at exit)
4.Set file=200 and buffers=60 in config.sys
5.Ensure fast shutdown is disabled in system configuration
Does anyone have any other solutions?
kind regards
Marty

26-10-2001, 04:26 PM
Hi Marty

This is a well known and documented bug of SE (in fact win98). There are a couple of possible solutions. First make sure you have the latest video driver. Tho' having said that, I had the problem start AFTER I installed the latest driver! There is also a patch on MS's site, and there are a few 3rd party fixes out there too. So don't panic! It's not just you!! :-)