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Chris Randal
12-03-2012, 09:13 AM
It keeps crashing and running some form of system checker on reboot.

It won't let me open MSSE.

I wonder if it has something to do with Chrome - anybody else using Chrome and having problems?

Is there a repair option on the windows 7 disc?

Speedy Gonzales
12-03-2012, 09:20 AM
Might help, if you tell us what the BSOD says. And if it shows the name of a file or driver. Is Chrome the latest version? 17.0.963.79? If youre using this version?

Chris Randal
12-03-2012, 09:26 AM
Driver IQRL not equal

Cicero
12-03-2012, 09:27 AM
It keeps crashing and running some form of system checker on reboot.

It won't let me open MSSE.

I wonder if it has something to do with Chrome - anybody else using Chrome and having problems?

Is there a repair option on the windows 7 disc?

There is a a repair facility on disc.

I have Chrome with no issues.
I also have Win 7.

Chris Randal
12-03-2012, 09:34 AM
It also keeps freezing as in no HDD activity. I've updated all the drivers I can find.

I'm wondering if Chrome may have become corrupted but I'm also wondering if I'm fixated on something.

wainuitech
12-03-2012, 09:37 AM
Try looking in the log files, it may give a hint as to whats crashing, to do this:

Click Start, type in reli select View reliability history from the result, when it opens there should be error icons in the graph, usually a red circle with a white X , click one at the time it crashed, below in the reports will be whats possibly happened.

Cicero
12-03-2012, 10:08 AM
Delete chrome if you can, if it's bothering you,it is constantly trying to sneak in, so you will get back soon, like it or not.

dugimodo
12-03-2012, 10:23 AM
When it is running can you access your programs ok? there is malware around that masquerades as a system checker type tool that blocks access to basically everything while telling you that you have all kinds of infections and trying to extort money to remove them.

Chris Randal
12-03-2012, 10:23 AM
Try looking in the log files, it may give a hint as to whats crashing, to do this:

Click Start, type in reli select View reliability history from the result, when it opens there should be error icons in the graph, usually a red circle with a white X , click one at the time it crashed, below in the reports will be whats possibly happened.

Looks to be an NVIDIA file daemonu. There is no uninstaller - can I just delete it from Windows Explorer?

Chris Randal
12-03-2012, 10:37 AM
BTW how can I change the amount of hard drive space used by system restore so that I can have earlier restore points?

gary67
12-03-2012, 10:39 AM
right click my computer

properties

system protection

system protection in the pop up box

configure

wainuitech
12-03-2012, 12:14 PM
OK lets see if it is the actual problem - daemonu is the Nvidia update service.

Something to try, click start, type in msconfig in the results, select it, then go to the services Tab in the check box, bottom left corner, tick " Hide all Microsoft Services" Scroll down and locate Nvidia update Service daemonu - Untick it.

3649

Reboot and see if it fixes the crashing. If it does, two things you can do:

1. Do nothing and leave it alone as the update service is corrupted.
2. Go to Control panel,programs and features, locate and uninstall the Nividia update program. OR completely remove the nvidia drivers and reinstall fresh ones from Nvidias site, this time dont install the update option. If you decide to uninstall, use Driver-Sweeper (http://phyxion.net/Driver-Sweeper/Driver-Sweeper/) Run it, select Nvidia graphics & physx ( if its there). The after a reboot, install the fresh ones you just downloaded.

Chris Randal
15-03-2012, 04:12 PM
Wainui that appeared to fix the problem but now the mouse and keyboard are freezing.

Any further ideas?

Should I try a Windows repair and if so how?

Chris Randal
15-03-2012, 04:41 PM
Event viewer says it may be something called "Kernel-Power"

Speedy Gonzales
15-03-2012, 04:55 PM
Try some of the options here (http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/a611d79d-9865-4a8e-917b-74b0a891912f). Disable speedstep in the BIOS, if your CPU supports it. Or follow this (http://support.microsoft.com/kb/2028504). Disable overclocking, if you overclock

Chris Randal
16-03-2012, 08:56 AM
Where in the BIOS do I find speedstep Speedy?

I have a windows 7 disc - should I try an over the top install?

Speedy Gonzales
16-03-2012, 09:12 AM
Whats the specs of the system?? Is it an Intel or AMD CPU?? If its AMD it wont support speedstep

Chris Randal
16-03-2012, 09:17 AM
Sorry - its an Intel

Speedy Gonzales
16-03-2012, 09:19 AM
Well speedstep may or may not be in the BIOS. You'll have to go through the menus in the BIOS. To see if its there. On here, speedstep is under the CPU configuration menu

Chris Randal
18-03-2012, 08:22 AM
With a sense of total frustration, and not being able to understand fully the fix above, I did a Windows 7 repair.

I also removed the kids user accounts.

These two steps seemed to fix the problem until the kids started playing Minecraft under the guest account and the hard hangs started again.

Should I ban the kids from minecraft (which, touch wood and other pagan rituals, doesn't seem to affect my Vista machine)?

Chris Randal
18-03-2012, 08:24 AM
The system is not overclocked, windows Memory Checker found nothing wrong, and it is not overheating.

wainuitech
18-03-2012, 09:48 AM
Go back into the reliability Monitor again and see if anything new is showing at the hang times.

From what you describe, first thoughts are a driver problem still. Minecraft could be affecting some graphic Driver and causing it to lock the system. Id say its not minecraft, its some corruptions on the system someplace.

Chris Randal
18-03-2012, 10:07 AM
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x00000000, 0x00000002, 0x00000001, 0x84b1d4c1). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 031812-21824-01.


The previous system shutdown at 7:33:27 AM on ‎3/‎18/‎2012 was unexpected.

The previous system shutdown at 7:34:23 AM on ‎3/‎18/‎2012 was unexpected.

Speedy Gonzales
18-03-2012, 11:11 AM
Get bluescreenview, see what that says

wainuitech
18-03-2012, 11:18 AM
If you have a Logitech mouse or keyboard, try updating the driver software for it.


0x000000d1 is a driver issue.

Speedy Gonzales
18-03-2012, 11:27 AM
This? Since its logitech related? (http://support.microsoft.com/kb/810980)

Agent_24
18-03-2012, 11:38 AM
Sounds like a driver issue or faulty hardware

Chris Randal
22-03-2012, 07:24 PM
No Logitech installed - I'm rapidly coming around to the thought that a complete reinstall of Win7 is required.