20-10-2001, 12:37 PM
i recently caught the w.32.magistr.39921@mm virus.
i updated my antivirus a got rid of it but there were two files that could not be repaired so i deleted them which may not have been a wise thing to do they were called helpctr.exe.now when i boot up a message appears that says product has caused a error in product.exe.from what i have read i need to repalce these files but i'm not sure how to do it.i don't think i have the OS disc all i have is a product recovery disc that came wiht the machine from the PC COMPANY and i can't get this to work at all.i'm running ME.
any ideas?
cheers.
i updated my antivirus a got rid of it but there were two files that could not be repaired so i deleted them which may not have been a wise thing to do they were called helpctr.exe.now when i boot up a message appears that says product has caused a error in product.exe.from what i have read i need to repalce these files but i'm not sure how to do it.i don't think i have the OS disc all i have is a product recovery disc that came wiht the machine from the PC COMPANY and i can't get this to work at all.i'm running ME.
any ideas?
cheers.