View Full Version : Download fine upload terrible.

19-09-2011, 10:18 PM
Having an issue on multiple PC's one Windows 7 Laptop and the other two XP Pro Desktops. After testing them all it seems as though download ranges from hi 800kps up to around 4mbps in a rural area not to far out of town. Our problem is with our upload, try and upload a video to youtube or an ordinary picture to Blogger etc and no go. Nothing happens, I understand that this is an issue with youtube but a single photo to a Blogger page, and family striking the same thing uploading pictures to Facebook. Tried running the Telecom Fix everything app and it errors. Any ideas ?

Speedy Gonzales
19-09-2011, 10:23 PM
And whats the telecom fix program? Never heard of it. Are there any firewalls on these (besides windows)?

19-09-2011, 10:35 PM
"This tool is free to use for Telecom Broadband customers. It'll help troubleshoot most common internet connection and email issues, keeping you surfing smoothly"
and no, even turned off the Windows Firewall, hate to blame Xtra but connection speed up and down has been up and down like Burlusconi's trousers lately.

Speedy Gonzales
19-09-2011, 10:59 PM
Run this it'll reset everything. Then see what happens (http://www.thewindowsclub.com/repair-windows-windows-repair-tool)

20-09-2011, 11:40 AM
Hi Newteach,

Login to your router and post your ADSL Line Stats, both what you're syncing at as well as your SNR / Noise Margin, Attenuation etc.

Also, post your results from speedtest.net so we can get a *rough* idea what you're attaining.



21-09-2011, 10:06 PM
Have searched and don't see any line stats etc, Speed as follows Down ranges fro 0.8 up to 5.5 upload seems to run at about 0.4 then shows an error. Have reset wireless router but no luck.

21-09-2011, 10:54 PM
Check again.

22-09-2011, 12:57 AM
damaged cable ??? mabe

22-09-2011, 08:44 AM
What's your router make & model, I can probably tell you where to go to find your line stats.

24-09-2011, 06:05 PM
Is the standard Thompson TG585v7 wireless router on cable and wireless.

25-09-2011, 12:13 AM
Yeah they're nasty. Specifically the v7 model, though the v8 is only just a little better.

See here: http://www.c2s.co.nz/blog/the-importance-of-a-good-router/