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View Full Version : How do I reload a Compaq laptop?



phatman
17-09-2011, 11:24 AM
We have been given an older Compaq laptop which has had the hard drive wiped. We tried putting an XP OS CD in it but got the message that no valid cd rom drivers were found. I then got a copy of Windows 98 along with the floppy boot disc and tried that. The unit read the floppy and asked whether to boot from cdrom, or boot with cdrom assist. Whichever selection we make it then comes back and tells us that no valid cd drivers were found. What should we do??

Thanks, John

Speedy Gonzales
17-09-2011, 11:27 AM
What version of windows was on it originally?

phatman
17-09-2011, 11:33 AM
Sorry, but I have no idea. It was ex army and it's a pentium 3. The army did a wipe of the hard drive before selling it.

Speedy Gonzales
17-09-2011, 11:43 AM
Yup it can be tricky installing something on an older system. If its got floppies you could try getting something off the bootdisk.com site. But the PC youre on now would have to have a floppy as well

feersumendjinn
17-09-2011, 11:48 AM
These should help
http://support.microsoft.com/kb/978307
http://support.microsoft.com/kb/310994
Might find this site useful too
http://www.bootdisk.com/

phatman
17-09-2011, 12:08 PM
Thanks for your answers but so far no joy. Despite having several computers available to us none of them have floppy drives. The problem would appear to be a lack of a suitable cd driver on the install boot disc.

feersumendjinn
17-09-2011, 12:49 PM
All versions of Windows XP CD are bootable. In order to boot from CD/DVD-ROM you need to set the boot sequence. Look for the boot sequence under your BIOS setup and make sure that the first boot device is set to CD/DVD-ROM. You can then perform the following steps to install Windows XP:

Step 1 - Start your PC and place your Windows XP CD in your CD/DVD-ROM drive. Your PC should automatically detect the CD and you will get a message saying "Press any key to boot from CD". Soon as computer starts booting from the CD your will get the following screen:From here
http://www.buildeasypc.com/sw/windows_xp.htm

Speedy Gonzales
17-09-2011, 01:04 PM
Dont think thats what the prob is. Its because its old it needs a driver (so it can be detected), so it can see the CD / do anything from a CD

phatman
17-09-2011, 03:55 PM
I have tried loading windows 98 using a boot disc and cd. The boot disc activates, I get a question asking whether I want to boot using the cd or not (choice of 3 scenarios). I choose use the cd and it then shows it has loaded a cd driver. Next it tells me "no device found" and goes to a dos prompt. I am starting to suspect a faulty cd player.

milkster1976
17-09-2011, 04:00 PM
not really as the bios is suppose to load a basic driver set so that you can install from a disk or CD potentially if all else fails you may need to update the bios via floppy if you can find a bios update.. or try replacing the CD drive with another maybe the CD drive is faulty ( welcome to the undying problems associated with computer repairs )

milkster1976
17-09-2011, 04:03 PM
make sure the cd player is firmly connected to the machine if i recall i had a similar problem when my cd drive had a loose connection ( cd drive lol i meant dvd drive )

Agent_24
18-09-2011, 05:04 PM
I have tried loading windows 98 using a boot disc and cd. The boot disc activates, I get a question asking whether I want to boot using the cd or not (choice of 3 scenarios). I choose use the cd and it then shows it has loaded a cd driver. Next it tells me "no device found" and goes to a dos prompt. I am starting to suspect a faulty cd player.

If the XP CD could boot from it but failed to load the drivers, then I doubt the drive is faulty.

At what point did XP tell you there was no CD drivers? Can you write the exact error down?


Also, what is the model number of the laptop? - so we can find out what hardware it has.