View Full Version : PC cd-rom SAMSUNG SVO411N

08-09-2011, 03:04 PM
PC will not read Data or Audio CD's . Worked 7 days ago . Light comes on for about 7 seconds and then goes out . Open drive and not reading CD . Computer telling me this device working ok . Have checked Device Manager and there appears to be no problems . Help ! Also has HP DVD Writer 300n n which is reading DVD's ok

Speedy Gonzales
08-09-2011, 03:14 PM
Are there any programs like daemontools / roxio cd writing programs installed? What version of windows is it?

08-09-2011, 03:20 PM
Probhably faulty (dead laser etc).
Device manager wont find that sort of fault.

less likely
Also could be an issue with cabling, jumpers, software ( DLA etc )
Sata or IDE ?? if IDE try removing the other drive , change the jumper & see if that fixes it

08-09-2011, 03:53 PM
Windows XP . Have Record Now and Nero 6 . What is daemon tools? Have checked cabling . DVD writer runs off same drive . I have never had a problem before .

Speedy Gonzales
08-09-2011, 04:39 PM
Download and run the fixit here (http://support.microsoft.com/kb/982116)

If theyre both IDE make sure theyre jumpered properly

08-09-2011, 04:47 PM
I have never had a problem before .

Unfortunately thats the nature of hardware faults. They work perfectly untill they stop :badpc: :badpc: :punk:lol:
Fairly common for CD/DVD drives to fail (die), especially older ones. Ive replaced many over the years

Next question : do you really need 2 CD/DVD drives?? Just remove the faulty one .

08-09-2011, 04:50 PM
This is a hard drive (????) - from what I saw on the google

how many DVD/CD drives are there ?? 1 or 2 ??

08-09-2011, 06:18 PM
I only have one DVD-CD drive

08-09-2011, 07:43 PM
Yes you are right SVO411n is a harddrive . I think I got my facts wrong . It is a HP DVD Writer 300n , will play DVD's but will not read data and audio cd's . The FIXIT told me I had a problem but I am unable to fix . I am not a computer tech .

Speedy Gonzales
08-09-2011, 08:30 PM
Did the fixit fix it lol. Thats why its called a fixit

09-09-2011, 05:59 PM
Fix it did not fixit I have tried everything I think a new drive is needed but I will wait to see if I get any more replies

09-09-2011, 08:30 PM
So do you have one or two optical drives? If two just disconnect the non working one. If one get a replacement from somewhere like Ascent or Computerlounge their really cheap and 5 mins to replace

10-09-2011, 10:50 PM
It is a HP DVD Writer 300n , will play DVD's but will not read data and audio cd's

If it can read anything it seems less likely to be a faulty drive, but that doesn't rule it out.