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jcr1
31-07-2011, 08:49 AM
I'm running MS Security Essentials and I've had a couple of warnings about infection from a trojan called; Trojan Downloader: HTML/Renos.Q .
I removed it as prompted by Security Essentials, fine, but then a few hours later I got the same prompt, so I removed it again.
I've looked it up, but can't find a lot about it, except it's malicious.
I'm normally fairly careful where I visit online. But I can't help but wonder if it came from an e-mail sent from my brother's hotmail address, which contained only a website address. I foolishly clicked on it and it opened some sort of Canadian online pharmacy.
Since then (I use mailwasher) I've bounced any e-mails from my Brother's hotmail address and tried to contact him to tell him what's happening.

Does this sound bad?

CliveM
31-07-2011, 09:31 AM
Not good. Google gives you a description and fixes.

jcr1
31-07-2011, 10:29 AM
Thanks CliveM,
I used a Trojan Remover and it looks as though it's gone (fingers crossed).
So Security Essentials could've done the job anyway.

Lawrence
31-07-2011, 11:08 AM
Should give Kasperskys TDSSkiller a run just to make sure

http://support.kaspersky.com/faq/?qid=208283363

Speedy Gonzales
31-07-2011, 11:26 AM
It may have been in a temp folder. Use ccleaner and delete the temp files etc. I would also make sure ONLY 1 version of Java is installed. (The latest). Uninstall the older version/s

jcr1
31-07-2011, 12:08 PM
Should give Kasperskys TDSSkiller a run just to make sure]

Done That Lawrence. All clear.

feersumendjinn
31-07-2011, 12:18 PM
Also possibly turn off System Restore then back on again to clear your restore points, virii can hide in there (not necessarily detected by some virus checkers).

jcr1
31-07-2011, 12:37 PM
It may have been in a temp folder. Use ccleaner and delete the temp files etc. I would also make sure ONLY 1 version of Java is installed. (The latest). Uninstall the older version/s

Thanks Speedy, done that.
Only thing is, I was prompted that a 32 bit browser was detected and I should install both 64 bit and 32 bit. At this stage I've only installed latest 64 bit Java.

Speedy Gonzales
31-07-2011, 01:16 PM
Go to the site and download 32 bit Java. (http://www.oracle.com/technetwork/java/javase/downloads/java-se-jre-7-download-432155.html) No point installing 64 bit java, if you dont use a 64 bit browser. The bottom 2 downloads

jcr1
31-07-2011, 01:17 PM
Also possibly turn off System Restore then back on again to clear your restore points, virii can hide in there (not necessarily detected by some virus checkers).

Done that too:)

Paul.Cov
31-07-2011, 05:48 PM
Try the MS Malicious Software Removal Tool, and stay offline til it's finished the entire scan.
Renos is listed as in its database.

http://www.microsoft.com/security/pc-security/malware-removal.aspx