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--Wolf--
19-07-2011, 03:21 PM
Had this problem for the last few days.

Basically while surfing the web on Firefox 5 (had this for a while, up to date) every so often (quite often), things will seem to lag.

Videos will stop loading half way through (they'll keep playing up to where it randomly stops loading) or it loads extremely slow, hard to tell. My mouse will lag like crazy. Other webpages won't open. The browser itself seems to lag also, ie clicking on the red X will take a while.

Closing FF and waiting 30 or so seconds seems to be enough for it to come right again. Even when I close FF the mouse still lags across the screen

I would've said it was a internet problem but that doesn't explain the mouse and browser lagging.

I know it's pretty vague, and I need to try another browser and see if other programmes lag but I've done a full KIS11 scan and found nothing.

Any ideas?

Here's a HJT log if it helps


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:24:37 p.m., on 19/07/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
C:\Program Files\My Lockbox\mylbx.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Windows\system32\taskhost.exe
C:\Users\Troy\Documents\Gmail-Notifier-Plus-2.3.1.1022\Gmail Notifier Plus.exe
C:\Users\Troy\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.asus.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = my.daemon-search.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\ievkbd.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe"
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.e xe"
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.ex e" -launchedbylogin
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [mylbx] C:\Program Files\My Lockbox\mylbx.exe /a
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\ie_banner_deny.htm
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\klwtbbho.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~2\mzvkbd3.dll,C:\PROGR A~1\KASPER~1\KASPER~2\kloehk.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2011\avp.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NIHardwareService - Native Instruments GmbH - C:\Program Files\Common Files\Native Instruments\Hardware\NIHardwareService.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: Airytec Switch Off - Task Scheduler (SwOffScheduler) - Airytec - C:\Program Files\Airytec\Switch Off\swoff.exe
O23 - Service: Airytec Switch Off - Web Interface (SwOffWeb) - Airytec - C:\Program Files\Airytec\Switch Off\swoff.exe

--
End of file - 6345 bytes

CYaBro
19-07-2011, 03:37 PM
What's the RAM and CPU usage like when this is happening?

Speedy Gonzales
19-07-2011, 03:41 PM
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

If Kaspersky scans sites or something disable the option. Wouldn't be surprised if this is doing something

Or kill Kaspersky / disable it. See if it lags

--Wolf--
19-07-2011, 03:44 PM
Thanks Speedy, will fix them and will try disabling Kaspersky, or see if I can find the option where it scans websites (It used to have a addon in FF4 that showed this, but IIRC it didn't work with FF5 however I'm told it still actually does it, just without the little icon in the browser)

Will try and see what the RAM and CPU is doing next time it happens CYaBro.

--Wolf--
19-07-2011, 04:19 PM
Tried disabling web protection in KIS. Same thing.

Tried disabling KIS all together. Same thing.

Tried opening IE and using that. Same thing.

When it happens, CPU jumps around 40 - 60%, with the odd spike around 80% and memory is around 1.20gb

PPp
20-07-2011, 11:06 PM
Just on principle I would be scanning with AV and antimalware programs. Its good to do anyway, and if it doesn't find anything thats helps narrow down suspects. Edit/; missed you mentioning AV scan sorry. Could try an online scan too.

mzee
21-07-2011, 04:56 PM
FF 5 has problems, one them is refusing to log on to secure sites, IRD for example. Update FF 5.01 seems to overcome this.
In your case I don't think that FF is the problem
Remove it with Revo Uninstaller and see if anything has changed.