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chumscrubber
27-06-2011, 01:06 PM
I have this strange problem: i was trying to scan my notebook with bitdefender from safe mode, it starts scanning but in few seconds it shutdowns. then was trying to run chkdsk but happened same. computer isn't even worm, so its not a problem of heating. now I started computer with normal mode and it works perfectly.
any idea what it can be?

Speedy Gonzales
27-06-2011, 01:09 PM
Did it shut down or crash? There's a difference

chumscrubber
27-06-2011, 01:12 PM
no it just turns off like unplugging

Speedy Gonzales
27-06-2011, 01:51 PM
Could be bitdefender, if thats the only time it shuts down. Its not exactly user friendly. And its known to cause probs

chumscrubber
27-06-2011, 02:10 PM
not only bitdefender, during he chkdisk process it also turns off :(

Speedy Gonzales
27-06-2011, 02:11 PM
Sounds like a fault somewhere

chumscrubber
27-06-2011, 02:26 PM
Speedy Gonzales

what would you do in this case? don't tell me formatting windows please

Speedy Gonzales
27-06-2011, 02:29 PM
Look in event viewer (go to start/run) type eventvwr.msc. Look under windows logs / system. See what it says (about the time it shuts down)

chumscrubber
27-06-2011, 11:10 PM
There is nothing about shutting down:(

Thanks anyway :)

Iantech
28-06-2011, 12:26 AM
Question 1> What OS are you running?
Question2> Do these programmes crash in normal mode as well, or only in safe mode?

chumscrubber
28-06-2011, 12:44 AM
1. windows 7 ultimate 64bit

2. no it only happens when i run from safe mode.

one more thing: when i scan with bitdefender from normal mode it doesn't find any malware, but when i started scanning from safe mode found about 12 files infected, but scanning couldn't completed because of turning off

sahilcc7
28-06-2011, 05:10 PM
It used to happen on my HP dv5 only in safe mode. The laptop just turns from cold yet still shuts down after about 4mins in safemode. The problem was overheating. What are the temps and what model is the pc? I believe in safemode, windows doesnt control CPU usage or fan control maybe???

:pf1mobmini:

chumscrubber
29-06-2011, 11:11 PM
It used to happen on my HP dv5 only in safe mode. The laptop just turns from cold yet still shuts down after about 4mins in safemode. The problem was overheating. What are the temps and what model is the pc? I believe in safemode, windows doesnt control CPU usage or fan control maybe???

:pf1mobmini:


i have acer aspire 57322g when it turns off its not warm yet, i don't think that could be a problem, or could it be?
i have temperature average set on 70degrees

sahilcc7
30-06-2011, 05:05 PM
What are the temps after usage for 2hours of web browsing/media and maybe a game? If it reaches 90-95 degrees C it must be overheating.