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ojos
20-06-2011, 05:59 PM
I am trying to get a trojan deleted from my folder
C:sysvolume info/restore

I can see the folder using explorebut when I try to see into the restore part it says access is denied.
My method is to turn off system restore on all drives.
restart
delete trojan from sysvol
shut down

start again and turn on sys restore again

can anyone help please

many thanks

Ojos

Speedy Gonzales
20-06-2011, 06:06 PM
If you use Win 7 or Vista download this (http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/) double click on it. Add it to the registry. Then right mouse on the Sysvol folder / take ownership. Normally if you disable SR, it should clear whats in the folder

ojos
21-06-2011, 11:20 AM
I don't have vista or 7

sigh...................

Speedy Gonzales
21-06-2011, 01:52 PM
You'll have to do this then (http://support.microsoft.com/kb/308421)