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bot
17-06-2011, 05:33 PM
I have with me here a 3rd-gen iPod Touch. When it's connected to the computer, the "low battery charging" screen comes up. However, it stays on that screen for longer than 10 minutes (IE doing nothing). It does not come up on device manager either. I am presuming that the battery is ****ed and am willing to buy a new one and replace it. Therefore, can anyone give me a different reason as to what else it could be?

sahilcc7
17-06-2011, 06:28 PM
Tried a restore? Try another usb. Under warranty?

bot
17-06-2011, 06:36 PM
Tried a restore? Try another usb. Under warranty?

IDK if it is. As mentioned before it cannot connect to the computer at all. I have also pressed the 'Home' and 'Lock' buttons together at the same time but nothing happened. It has been tested on two computers with different USB ports.

sahilcc7
17-06-2011, 09:47 PM
Pricing is high for repair - http://support.apple.com/kb/index?page=servicefaq&geo=New_Zealand&product=ipod

Check your warranty here: https://selfsolve.apple.com/agreementWarrantyDynamic.do


Was it jailbroken? - If it is dead, then apple will still replace. - My one wouldn't turn on and had it replaced under warranty.

bot
17-06-2011, 09:50 PM
Pricing is high for repair - http://support.apple.com/kb/index?page=servicefaq&geo=New_Zealand&product=ipod

Check your warranty here: https://selfsolve.apple.com/agreementWarrantyDynamic.do


Was it jailbroken? - If it is dead, then apple will still replace. - My one wouldn't turn on and had it replaced under warranty.

AFAIK it's not. Where do I go to get it replaced?

bot
17-06-2011, 09:52 PM
Sorry I meant 4th Gen :o

sahilcc7
17-06-2011, 10:09 PM
Well if its not under warranty and you have checked your warranty status with apple, go here to get it replaced/fixed : http://www.totallymac.com/nz/service/?device=ipod

These guys have excellent service and will be done in 7 days.

bot
17-06-2011, 10:15 PM
Well if its not under warranty and you have checked your warranty status with apple, go here to get it replaced/fixed : http://www.totallymac.com/nz/service/?device=ipod

These guys have excellent service and will be done in 7 days.

OK, next time I go to Aucks I'll check it out.

I'll try an Apple Store or a YooBee if the warranty is still OK.

sahilcc7
17-06-2011, 10:36 PM
Check if you have warranty at https://selfsolve.apple.com/agreementWarrantyDynamic.do

http://www.totallymac.com/nz/service/?device=ipod - This is a online service. You dont go to the shop itself. Its completely free if you have warranty.(Courier Costs,Replacements...etc)

bot
17-06-2011, 10:55 PM
Check if you have warranty at https://selfsolve.apple.com/agreementWarrantyDynamic.do

http://www.totallymac.com/nz/service/?device=ipod - This is a online service. You dont go to the shop itself. Its completely free if you have warranty.(Courier Costs,Replacements...etc)

OK, I'll check

gary67
18-06-2011, 10:09 AM
Should have bought this brand :banana instead much less prone to battery fade keeps dancing all night

bot
20-06-2011, 11:43 PM
One more issue ;): Will the warranty still apply if I have bought it secondhand?

CliveM
21-06-2011, 09:12 AM
One more issue ;): Will the warranty still apply if I have bought it secondhand?

Probably only if you have all the original documentation for the purchase of the device otherwise they will not want to know.

sahilcc7
21-06-2011, 06:14 PM
You don't need any reciepts. Just as long as its still under one year. You just need serial.

:pf1mobmini:

bot
21-06-2011, 08:06 PM
You don't need any reciepts. Just as long as its still under one year. You just need serial.

:pf1mobmini:

Right, so I checked and I have until November :punk

Thanks so much, I really appreciate all the help you've given me :)