View Full Version : Links in emails dont work

09-06-2011, 07:18 PM
Hi everyone,
I've got a new netbook - HP mini. It runs on Win7 starter and I've got Outlook 2010 as a mail client. When I click on links in mail I get a "This operation has been cancelled due to restrictions on this computer" error message. Where do I look to defeat these restrictions? Is it an outlook setting or a windows security issue? Any help appreciated. MS Security Essentials is the only security stuff onboard.

09-06-2011, 07:28 PM
The majority of the time, that is caused because you have more than one browser installed, and one is not the default.

Its not a restrictions in Outlook / security setting as such, just the Browsers have got them selves in a twist :D
Normally you make IE the default, and it will work. You can change the default to another browser if you want afterwards.

There is some More reading here (http://www.msoutlook.info/question/242) along with a few options to fix it. :)

09-06-2011, 09:26 PM
Outlook has a lot of restrictions as to what attachments, links, etc that can be clicked in mails. Have a look at this Microsoft Article (http://technet.microsoft.com/en-us/library/cc179163.aspx)

09-06-2011, 09:27 PM
Thanks Wainuitech,
I only have IE9 and Outlook 2010 installed as internet and email clients. I've tried all the suggestions in the link you offerred to no avail. Real weird. Thanks anyway.

09-06-2011, 10:09 PM
Was Google chrome or FireFox ever installed on this then removed -- if it was that will be the problem.and the fix (http://www.local-it-guy.com/tips/restrictions.html)

You can also give this from MS a go (http://support.microsoft.com/kb/310049)

OR dive into the registry Check these settings (http://www.blogcoward.com/archive/2010/11/20/Outlook-2010ndashThis-operation-has-been-cancelled-due-to-restrictions-in.aspx)

10-06-2011, 05:23 PM
You are a cracker, thanks. That worked a treat. Chrome was on the pc when I got it but I took it off and forgot about it. Choice, thanks again.