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06-10-2001, 08:17 PM
I am running a toshiba laptop with win98 second edition and office 97, incorporating outlook. The problem is that on occassion when I send and receive mail (either or, or both) the laptop does not shut down correctly but hangs on the win98 shutdown screen. The laptop also runs norton a/v 7.5 but if I don't use outlook shuts down without any problem. Any ideas?

06-10-2001, 08:34 PM
Have you installed the Win98SE shutdown patch? if not, search microsoft's homepage for it. This /may/ fix your problem.

07-10-2001, 01:30 AM
fyi, here is the link:

http://www.microsoft.com/windows98/downloads/contents/WURecommended/S_WUFeatured/Win98SE/Default.asp