View Full Version : Bad Pool Header - Blue screen for 5 secs then computer rebbots

13-05-2011, 03:28 PM
Hi all

Seem to randomly be getting BSOD, this info appears once computer has rebooted.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.
Locale ID: 5129

Additional information about the problem:
BCCode: 19
BCP1: 00000020
BCP2: AC3504F0
BCP3: AC350DF0
BCP4: 0B20040A
OS Version: 6_0_6002
Service Pack: 2_0
Product: 256_1

Files that help describe the problem:
C:\Users\work\AppData\Local\Temp\WER4E13.tmp.versi on.txt

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I can't open the minidump file, and the other 22 files don't appear to be there (yes i have "show hidden files" turned on and "hide protected system files" turned off)

I have not installed any new components or software for a couple of weeks

Not sure what the heck is going on,

Just seems to crash when i am browsing the net, i can be halfway through an article and the screen goes black then BSOD then reboots

13-05-2011, 03:29 PM
just to continue, the computer can be on for 2 -3 hours and i am busily surfing away and then it crashes

Speedy Gonzales
13-05-2011, 03:30 PM
If you can still get into windows run bluescreenview, what does it say is the cause?


13-05-2011, 03:44 PM
Aha it appears to be avira causing it


I'll have a read up on the avira forum as they are normally pretty prompt

Cheers for that, damn useful little utility

Speedy Gonzales
13-05-2011, 03:55 PM
Sweet ! Yup I use this program often, it comes in handy. You're not using it and comodo are you. Because there's files both install that maybe conflicting

http://forum.avira.com/wbb/index.php?page=Thread&threadID=101906. Looks like there's a few posts on that forum about that file crashing