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JJJJJ
21-04-2011, 10:27 AM
I have an i7 computer running windows 7 64 bit.

My problem is that it takes about five minutes to shut down. The only info I get from the comp is that a program is slow closing.

This slow shutdowm started after I installed IE9. I can not find any way to remove IE9 and go back to IE8

Would appreciate any help.

Jacl

Speedy Gonzales
21-04-2011, 10:38 AM
Its probably something you've installed thats making it hang. What program does it say is slow closing?

JJJJJ
21-04-2011, 11:05 AM
Its probably something you've installed thats making it hang. What program does it say is slow closing?

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 21/04/2011 8:40:02 a.m.
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Jack-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2011-04-20T20:40:02.290806600Z" />
<EventRecordID>50043</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Jack-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

Snorkbox
21-04-2011, 11:06 AM
If you want to remove IE9 go to Control Panel > Windows update > Bottom left Installed Updates. Scroll down the list until you see IE9 and click it > uninstall.

But it just may be an add on that's causing the problem.

Speedy Gonzales
21-04-2011, 12:35 PM
So its crashing. Are you overclocking?? If you are, dont. This can cause this stop error

LynX
21-04-2011, 07:36 PM
If you think there's a program that's acting up you can try going into Event Viewer, navigate to Applications and Services Logs => Microsoft => Windows => Diagnostics-Performance => Operational, and look through some of the events to see whether there are anything worth looking into.

Link (does a better job at explaining the event viewer than I do): http://itexpertvoice.com/home/what%E2%80%99s-taking-so-long-how-to-fight-slow-startup-times-in-windows-7/