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LynX
19-04-2011, 07:01 PM
Hi all,

I am aware that this issue may have been brought up so many times that no one bothered to count, but I still don't really get what's going on.

My laptop, running Win7 Home Basic on i3 370m and 2G RAM, is taking more than 2 minutes to start up. Compared to 40 seconds, which is the time taken 1 month ago, I don't really know what or why is the computer taking so long starting up. However, after the startup it runs normally.

Things I've tried:
Optimisation
> Ran CCleaner. No signs of improvements
> Ran IObit Smart Defrag on C:. no signs of improvements
> Ran TuneUp Utilities and did a whole lot of things (including defragging D:, defragging registry, cleaned out registry and unused files), The computer performance might have improved marginally; or it didn't improve at all.
> Looked up diagnostics-performance section in Event Manager. It told me that MSSE and mcc.exe are causing major slowdowns (by seconds).
> So I removed MSSE. Startup didn't seem to be any faster.
> I installed Avast!. Didn't seem to slow it too much, either.

Security
> I ran a full scan on MalwareBytes, and removed three trojans. System speed seems to improve, but not by very much.
> I'm currently running a full scan on Avast!, hoping it would find a few new surprises. Currently it's 30% in and no infected files found so far.

Corruption
> I've also ran sfc /scannow in commandline, under administrative powers. No corruption found.

This post is quite long, but any help would be appreciated. Slow startup times on Windows always seems to trouble me, and can anyone please explain what are the causes of Windows slowdown? Been looking on the internet and it's always the same old (e.g. junk files, fragmentation, virus, etc.)


Thanks in advance.

Speedy Gonzales
19-04-2011, 07:23 PM
Get rid of Tuneup utils its hopeless. Post a hjt log so we can see whats installed. And run ccleaner. Go to tools / uninstall save to txt file. Paste that text file here

lakewoodlady
19-04-2011, 08:13 PM
Why would you want to remove MSSE and replace it with something inferior like Avast?
On here most people recommend MSSE over Avast. It will be interesting to check out the HJT if you post one.

LL

wainuitech
19-04-2011, 08:29 PM
Try starting the laptop in safe mode - keep tapping F8 on startup, select safe mode. If its a software or driver problem it will start a lot faster.

Hope its not like the W7 I have here at the moment, customers laptop, 11 months old, HDD has loads of bad sectors (drive failing) - very slow to start.

CYaBro
19-04-2011, 08:36 PM
+1 for wainuitech's suggestion that it could the hard drive.
Customer laptop in the workshop today, running Vista, that was very slow.
Turns out HDD has bad sectors and needs to be replaced.

LynX
19-04-2011, 08:49 PM
@Speedy: ... good thing I'm only working on the Trial version...
@lakewoodlady: I was getting caught up between Avira and Avast, and obviously Avast's a puffery.
@wainuitech: Safe mode starts a LOT faster, but I can't pin down to which programs are causing the most delay.
Also, I had some problems with chkdsk a few weeks ago; when I schedule it on startup, it will give messages like "An unspecified error occurred (followed by a string of characters; error description?)", but the problem seems to have gone away after MBAM took out the trojans; I'll give chkdsk another try in a moment.

LynX
19-04-2011, 08:49 PM
HiJackThis log:
==================================
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:19:11 pm, on 19 Apr 2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16766)
Boot mode: Normal

Running processes:
C:\windows\system32\taskhost.exe
C:\windows\system32\taskeng.exe
C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesApp32.exe
C:\Program Files\IObit\Smart Defrag 2\SmartDefrag.exe
C:\windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lenovo\Energy Management\utility.exe
C:\Program Files\Lenovo\Energy Management\Energy Management.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent .exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\System32\cmd.exe
C:\windows\system32\conhost.exe
C:\windows\system32\taskmgr.exe
C:\Users\lenovo\Desktop\HJT\HijackThis.exe

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [EnergyUtility] C:\Program Files\Lenovo\Energy Management\utility.exe
O4 - HKLM\..\Run: [Energy Management] C:\Program Files\Lenovo\Energy Management\Energy Management.exe
O4 - HKLM\..\Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent .exe
O4 - HKLM\..\Run: [OnekeyStudio] C:\Program Files\Lenovo\Onekey Theater\OnekeyStudio.exe
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: 导出到 Microsoft Excel(&X) - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O18 - Protocol: mbox - {3050F3DA-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\System32\mshtml.dll
O18 - Protocol: mboxflash - {3050F3DA-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\System32\mshtml.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: MATLAB Server (matlabserver) - Unknown owner - D:\MATLAB7\webserver\bin\win32\matlabserver.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\windows\system32\nvvsvc.exe
O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesService32.exe

--
End of file - 4693 bytes
==================================

CYaBro
19-04-2011, 08:55 PM
@Speedy: ... good thing I'm only working on the Trial version...
@lakewoodlady: I was getting caught up between Avira and Avast, and obviously Avast's a puffery.
@wainuitech: Safe mode starts a LOT faster, but I can't pin down to which programs are causing the most delay.
Also, I had some problems with chkdsk a few weeks ago; when I schedule it on startup, it will give messages like "An unspecified error occurred (followed by a string of characters; error description?)", but the problem seems to have gone away after MBAM took out the trojans; I'll give chkdsk another try in a moment.

Rather than Windows chkdsk have a look in the BIOS and see if there is a HDD test utility in there and run that instead.
Will give a better indication if the HDD is faulty.

Speedy Gonzales
19-04-2011, 08:58 PM
Log looks alright theres not much in it

LynX
19-04-2011, 09:06 PM
Unfortunately I don't remember anything that checks for HDD bad sectors on my computer.

Seems like Windows Disk Check has found an error. Something about Bitmap on MFT.

Sorry for the fact that I didn't reproduce the exact words, because my system's actually in Chinese (OEM came with my laptop). Which explains where Home Basic came from (Western Worlds don't sell them).

I'll reboot with chkdsk /f and see how it goes (I always tried to do chkdsk -f and Windows keep giving me errors; too much Linux?)

wainuitech
19-04-2011, 09:15 PM
Check on this please -- click start, type in eventvwr - click it in the results to open - once open on the left, near the top, expand windows logs - click on system, scroll down the list, "usually" if theres a drive fault with bad sectors / Blocks, you will see clumps of red Errors with the word "Disk" as the source - thats not a good sign.

LynX
19-04-2011, 09:56 PM
Oops, no good. It didn't seem to make startup significantly faster. Probably it wasn't a major issue to start with. Did I mention my laptop's only a few months old anywhere? Or I would be guttered big time if the disk did have bad sectors.

Also, I've checked Event Viewer. There's only one error out of, like, 10 informations, and it doesn't have anything to do with disks anyway.

I'm curious about this: does anyone else notice this strange phenomenon with Windows? I haven't used Linux for long or frequent enough to detect anything, but I can never find out why the computer's startup time degrades over time.

@Speedy: thanks :p

wainuitech
19-04-2011, 10:24 PM
If the Disk is Ok, and the OS starts faster in safe mode, that generally indicates damaged system files, OR damaged/corrupted software someplace.
Safe mode only loads the basics - hence its usually faster. Its a diagnostic mode normally.

Right said Fred :D -- time to look a little deeper- Click start, type in reli, select and open "View reliability history" - where theres a problem, look for a red circle with a white X click it -- Hopefully it will tell you below, what the error is. (hopefully its more than xxxx stopped working) or even if thats all it says, what if anything does it say.

Also go back into the eventvwr - but open This site (http://itexpertvoice.com/home/what%E2%80%99s-taking-so-long-how-to-fight-slow-startup-times-in-windows-7/) -- happy reading :)

LynX
19-04-2011, 11:08 PM
thanks wainuitech, but:
1) I opened Reliability Monitor, and all it said for today was "explorer stopped working" (I think that was purely my fault, for overloading the system)
2) I've read the article before! Though I haven't engaged SysInternals Process Monitor yet.

Houston, we've got a problem.

Renegade
19-04-2011, 11:20 PM
Try Hard Drive Sentinel, can be useful for identifying drive problems:
http://www.hdsentinel.com/

LynX
19-04-2011, 11:46 PM
Some observations:
Nothing unusual before boot screen.
At boot screen (Windows is starting up), there is a delay of a few seconds (Windows logo glowing for several times). HDD LED is on.
After the boot screen, there would be another brief period of black screen, and the cursor will appear (before the login sound is played). HDD LED is still full on.
Then the login screen will appear.

Anyway, I'm trying to illustrate the point that the hard drive is working hard, almost throughout the booting sequence. Interestingly enough, Ubuntu is a lot faster at booting up and shutting down, though I didn't particularly enjoy the fact that I'll have to fix quite a few things (e.g. the microphone is still not operational).

Also, Event Monitor can't be bothered recording events. The last event recorded was almost one hour ago.

Maybe I'm just too picky on this issue; maybe there is no solution; or maybe it's just my 5400rpm hard drive that is not giving the kick. So I'm still yet to find out why my Win 7 is starting up so slowly, but I don't know whether I want to keep looking for the solution...

AvonBill
20-04-2011, 09:39 AM
I tracked a problem like this down using msconfig. First I used diagnostic startup to see if the problem went away. It did. Then used selective startup. I started with all services that normally run but no startup items. That helped me track my problem down to a particular service. It is time consuming but you can get there if you have enough patience.

pctek
20-04-2011, 11:16 AM
Your scan with Malware Bytes is good buut you should run Spybot as well.

Once you have eliminated malware, lack of ram, hardware faults then you need to do a fresh install.

kahawai chaser
20-04-2011, 01:01 PM
Try Solutu (http://www.soluto.com/), a boot up speed diagnostic utility, that reports boot times and their applications, for start ups. Reviewed by pcworld com. (http://www.pcworld.com/article/197095/soluto_utility_shrinks_pc_boot_times_fixes_problem s.html)

1101
20-04-2011, 01:07 PM
Hi all,

My laptop, running Win7 Home Basic on i3 370m and 2G RAM, is taking more than 2 minutes to start up.

Are you talking about the tome to load Win or the time for it to power on ??
Does it run OK after a good 5 minutes after Win has loaded ??
2 minutes for Win7 to load isnt bad.
Dont forget its also loading AV, & doing a quick AV scan as well. As well as preloading all the crap thats been installed.
Safe mode will often be faster. Doesnt nesassarily mean there is an issue with your Laptop.

as suggested, run msconfig, & start disabling startup items & non MS services.
run services.msc, disable ALL google services,


Is suggest, turn it on, then walk away & have a coffee. Come back in 5 minutes & all will be good.

LynX
20-04-2011, 01:39 PM
Are you talking about the tome to load Win or the time for it to power on ??

I read the figure off Event Viewer, so I have a feeling that actual time may be longer...

Event viewer shows Boot time = 120187ms and MainPathBootTime of 59387ms.


Once you have eliminated malware, lack of ram, hardware faults then you need to do a fresh install.

Personally I've found that reinstalling Windows is often the most effective way of speeding the system up. But is it natural to reinstall Windows over and over again? Surely it's not what people "normally" do, right?


Thanks for everyone's help. I'll give Soluto a try right now, but my current boot time is at 65063 (Boot) + 22863 (MainPath), according to Event Viewer. Probably because I've disabled all of not-so-fancy effects, and back to Windows Classic scheme. (I'll turn on all the effects and see whether that drags performance down)

Anyway, does anyone else encountered similar issues with Windows slowing down over time, normal usage?