View Full Version : Shutdown Freeze

02-10-2001, 06:10 PM
Hi. First, I am a bit clueless re computers, so keep things simple! Everytime I close down my computer - Start/Shutdown/Shutdown, it chugs away until it gets to the 'windows is shutting down' bit and freezes. So I have to reset and start again. This happens every second or third time I shutdown now. I have Windows 98. It never used to do this, so I accept I've tinkered where I shouldn't have.

02-10-2001, 08:41 PM
If you havent done so .I would suggest you download the win98 shutdown patch..
Use this link http://support.microsoft.com/support/kb/articles/Q239/8/87.ASP

download and install the patch..your problem should go away..If it dosent..reply back.


03-10-2001, 07:53 AM
Defragging always helps to shut down quickly, you would be surprised how many computers I have come across, where the owner had never defragged in over a year, never even heard of it.

03-10-2001, 01:18 PM
Have defragged as u suggest. Out of interest, how often should a computer be defragged, or is this a 'how long is a piece of string' sort of question?

03-10-2001, 02:28 PM
Once a week

03-10-2001, 02:49 PM
Visited suggested link - recommended I try my Troubleshooting Wizard first, which I did. I've disabled 'fast shut-down' which appears to be working after shutting down twice in a row.Time will tell. Still interested in shutdown patch. How would I know if its already been downloaded? Could it have been included in a Microsoft Critical Update or similar package? If I have it, and download it again, will it cause even more probs?