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99HelpMe
10-03-2011, 05:42 AM
My PC was infected by a virus one week ago. I ran Ad-Aware and believe I got rid of it, but not before it did some damage. If you can help, don't be afraid of over-explaining, I might need it. Here are my problems:

Cannot open .exe files
Cannot run msconfig, registry editor, cmd, add/remove programs
The system asks me what program I want to use when opening any web browser. Then, it downloads something right when it opens. I always choose the "discard" option from the bottom of the web browser.
Logos for most icons disappeared and turned into the generic window icon.

I cannot view the system information either, but this is XP Home Edition.

Any help is appreciated!

Chilling_Silence
10-03-2011, 06:13 AM
Hi 99HelpMe,

Welcome to PressF1!
This may point you in the right direction:
http://www.c2s.co.nz/blog/?p=626

Certainly there's info on restoring your .exe files :)

Cheers


Chill.

pctek
10-03-2011, 07:18 AM
I wouldn't trust Ad-Aware.
It's not even an antivirus.
For antivirus use either NOD32 (pay) or MS Security Essentials (free).
Then in a ddition use SPybot and Malware Bytes for anti-spyware.

As for the file damage, do a repair install on it.

Strommer
10-03-2011, 07:57 AM
99HelpMe, what Antivirus program did you have on your pc when the virus hit?

For some strange :rolleyes:reason I would not be surprised if your answer is "Nortons" :lol:, "McAfee" or "none".

And what browser? Was it updated?

wratterus
10-03-2011, 10:07 AM
I had this exact beast the other day, ***** of a thing it was too. Even managed to get past NOD32! Chill's page will help you out.

You may find that security centre has gone missing too, let us know if that's happened.

Pancake
10-03-2011, 10:19 AM
Sounds like you have the Virut infection.




Please run all these programs..


Download the TDSSKiller.exe (http://support.kaspersky.com/downloads/utils/tdsskiller.zip) and extract to your Desktop.


Execute TDSSKiller.exe by doubleclicking on it. You may be prompted to restart your machine. Type Y at the prompt.

Once complete, a log will be produced at root. It will be named

UtilityName.Version_Date_Time_log.txt.

for example, C:\TDSSKiller.2.2.0_27.1.2010_15.31.43_log.txt.


Attach that log here please.



================================================== ==


Please download Malwarebytes' Anti-Malware from one of these places:

Majorgeeks (http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html) or Besttechie (http://www.besttechie.net/tools/mbam-setup.exe)


Double Click mbam-setup.exe to install the application.

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Quick Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.Do so.
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire report in your next reply.



===============================================



Download Combofix from Bleepingcomputer (http://download.bleepingcomputer.com/sUBs/ComboFix.exe) or Geekstogo (http://subs.geekstogo.com/ComboFix.exe) and place it on your Desktop

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.Combofix may be slow to start and appear to be doing nothing before it starts scanning.Just leave it,it will start.

You can get help on disabling your protection programs here : http://www.bleepingcomputer.com/forums/topic114351.html

Please include the C:\ComboFix.txt in your next reply for further review.


Caution.....
Never use this program to remove files.Only use it with help from an experienced user.Wrongful use can damage your computer.This tool is not a toy and not for everyday use. ComboFix SHOULD NOT be used unless requested by a qualified helper