View Full Version : Where do I get parts for an Asus M2N68-AM-PLUS

11-12-2010, 01:12 PM
i hooked up my friends new pc last night and was running mint.This morning she calls me saying the pc was shutting down after a few seconds.
I opened it up to check for fluff etc and found that little retainer thing on the cpu was loose,I then seen a tab on the plastic base plate had broken off.I rang PB tech and they said it would cost up to $100 to fix.
Where do you guys go for those kind of parts?

Speedy Gonzales
11-12-2010, 01:28 PM
Is the retainer bit you're talking about on the mobo or the CPU?? If its on the CPU only, replace the CPU fan. If its on the mobo

You could try ringing Tech Master Ltd (they've got something to do with ASUS)

Hotline: 0800-278-788 & 0800-278-778.
Service Hours: 09:00-17:00 (Monday- Friday).

11-12-2010, 01:40 PM
its the base plate which is already on the motherboard when you buy it,where cpu sits in.It has 2 tabs for that clip which holds everything down.Hope that makes sense.

11-12-2010, 01:45 PM
How the hell did that break? :waughh:
Ive never seen one break yet

Speedy Gonzales
11-12-2010, 01:47 PM
You could try your local PC shop. They may have spares lying around from old mobos

11-12-2010, 01:58 PM
I'll try around town on Monday since no techs are working today.Thanks for your help,will get back to ya soon.

11-12-2010, 03:06 PM
Can't you get a new baseplate under warranty? You said it was a new PC...

12-12-2010, 07:10 AM
Can't you get a new baseplate under warranty? You said it was a new PC...

Nope. It's physical damage. Warranty doesn't cover that.

Try Techmaster, they may help.
09-571 2418

12-12-2010, 07:19 AM
We can't get hold of the guy who built it.Do you guys know the name of the part I'm talking about? the Dunedin techs don't have a clue what I'm talking about.
It's the black plastic thing that the heatsink sits in.

Speedy Gonzales
12-12-2010, 07:28 AM
Read the manual. It'll tell / show you what it is

12-12-2010, 07:38 AM
Downloaded manual last night it says nothing about it.All that was sent was the PC,no manuals and no disks.

12-12-2010, 07:42 AM
Retention module base.I downloaded the wrong manual.