View Full Version : usb not recognized

01-12-2010, 03:19 PM
Dell Dimension 3100
plugged in USB mouse & keyboard (cant take ps2)
keyboard will work in bios
but neither mouse nor keyboard will work on a normal or safe mode boot.
Have pulled the cmos battery - no change
have recheck bios - usb recognition is on

any suggestions on how to get the computer to recognize the mouse &/or keyboard?

Speedy Gonzales
01-12-2010, 03:28 PM
What version of windows is on it?? If XP, is SP3 on it? What does the entry show if you plug both in under device manager?

01-12-2010, 03:29 PM
I know it's XP hoem but not sure if SP3 because haven't been able to access it yet

Speedy Gonzales
01-12-2010, 03:33 PM
Did you reconfigure the BIOS, since you removed the battery? Does the BIOS have a legacy USB option?? If it does, is it enabled? If you cant access it, how do you know it doesnt work?

01-12-2010, 03:40 PM
USB controller is enabled
I can work the keyboard to get into & with bios