View Full Version : I bet there is a simple answer.

24-10-2010, 03:33 PM
I have a Windows 7 64bit machine here which will currently not produce a Windows Experience Index. Tried all the tricks in my bag.
It has the Intel 8200 Quad processor, 4GB of DDR3 and is on a new Gigabyte G41MT mobo.
It does everything else, and reads O K on both SIW and Speccy.
Took the video card out and running with:clap the on-board graphics with no solution.
Any helpful contributions?

24-10-2010, 05:17 PM
Have a look in the device manager, make sure there are no question marks or explanation marks.

Can we assume all the drivers have been installed ? if you have a damaged or corrupted driver someplace, that can also stop WEI from working.

Also have a read of This possible solution (http://www.winhelponline.com/articles/152/1/Windows-Experience-Index---Performance-Information-and-Tools-page-is-completely-blank.html)

One other thing I have had happen once - Windows 7 wasn't activated, and the WEI didn't work, as soon as I activated the OS it worked fine ???

kaspersky has been known to stop WEI from working as well.

24-10-2010, 06:14 PM
Thanks wainuitech. Fixed it! [Yes the Windows 7 was already activated, incidentally]