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supersi
20-09-2010, 07:23 PM
First things first..I sometimes download and install software that might be dodgy.

I'm not interested in being told I shouldn't do this and I shouldn't do that. I'm a big boy. All my data is backed-up some place else, so if it's a major I'll just reformat my pc.

I just want an explanation and a solution to the immediate problem.

I got home tonight, booted-up my Windows 7 PC and music started playing for no reason.
I went into task manager and found none of my audio/visual programs were running. I went into network manager and found that network activity is at @10%. Performance manager is surging between 80-100% CPU.
My antivirus is disabled.

nofam
20-09-2010, 07:34 PM
I had a trojan infection a few weeks back that has the same symptom - see this thread (http://www.pressf1.co.nz/showthread.php?p=947311).

In the interim, disable system restore, and do all the usual scans with malwarebytes/NOD32/trojan remover, and post a HJT log too.

supersi
20-09-2010, 07:45 PM
Thanks.

This process confuses me so I'll tell you how far I've got,

Run anti-virus with latest definition update.
(I've uninstalled/reinstalled avast).

Install latest MS security updates.

But then what?

I've never been able to figure out how to use Hijack This.

nofam
20-09-2010, 09:24 PM
1. Get rid of Avast - it's not flash. Use the uninstaller from here (http://files.avast.com/files/eng/aswclear.exe)
2. Download NOD32 from here (http://www.eset.com/download/free-trial/international). Pick 32-bit or 64-bit depending on what your Operating System is. Make sure you get the Antivirus, not the Smart Security.
3. Install it, and run a full scan.
4. Download Hijackthis from here (http://www.trendmicro.com/ftp/products/hijackthis/HijackThis.exe). When you run it, pick the option to scan and save a log file. Post the log file here for Speedy et al to look at.

Speedy Gonzales
20-09-2010, 09:35 PM
And disable system restore before that

jackM
20-09-2010, 09:55 PM
First things first..I sometimes download and install software that might be dodgy.

I'm not interested in being told I shouldn't do this and I shouldn't do that. I'm a big boy. All my data is backed-up some place else, so if it's a major I'll just reformat my pc.

I just want an explanation and a solution to the immediate problem.

I got home tonight, booted-up my Windows 7 PC and music started playing for no reason.
I went into task manager and found none of my audio/visual programs were running. I went into network manager and found that network activity is at @10%. Performance manager is surging between 80-100% CPU.
My antivirus is disabled.

Do you think you're the king of the world, get some f**kn manners.

wainuitech
20-09-2010, 10:04 PM
Does sound like some infection has gotten in. Seen a few these days that will kill an AV.

Along with what Nofam and speedy said, I'd suggest getting Super antispyware, and Spybot S&D - run those as well in full scan modes. Links in my sig.

SWMBO go hit by a drive by download on Sunday while looking a recipe sites, I was there looking over her shoulder deciding what she should bake and all of a sudden WHAM out the blue one of the Antivirus pro infections hit, Nod stopped it dead.

nofam
20-09-2010, 10:27 PM
. . . . . on Sunday while looking a recipe sites, I was there looking over her shoulder deciding what she should bake . . . .

Got her well-trained cobber. . . . ;)

:D

Trev
20-09-2010, 10:27 PM
Do you think you're the king of the world, get some f**kn manners.
Are you in a bad mood.
:)

jackM
20-09-2010, 10:31 PM
Nope, can't stand people with no manners.

supersi
20-09-2010, 11:07 PM
You've never posted a request for help and had some dork post a completely unhelpful reply just so he feels better about himself?

fred_fish
20-09-2010, 11:58 PM
Didn't come across as a request to me either ...

supersi
21-09-2010, 10:19 AM
Thanks nofam,

I installed NOD32,
disabled system restore,
Ran full system scan NOD 32 - No threats detected,
Ran Hijack This, here's the log......


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:12:21 a.m., on 21/09/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\CSR\Vista Feature Pack 2.0\CSRBipPushResponder.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\PeerBlock\peerblock.exe
D:\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [CSRSkype] C:\Program Files\CSR\Vista Feature Pack 2.0\CSRSkype.exe
O4 - HKLM\..\Run: [CSRBip] C:\Program Files\CSR\Vista Feature Pack 2.0\CSRBipPushResponder.exe
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [iPhoneVideoConverter_upgrade] "C:\Program Files\E-Zsoft\iPhoneVideoConverter\iPhoneVideoConverter.ex e" /upgrade
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKCU\..\Run: [Google Update] "C:\Users\Simon\AppData\Local\Google\Update\GoogleU pdate.exe" /c
O4 - HKCU\..\Run: [PeerBlock] C:\Program Files\PeerBlock\peerblock.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: FLEXnet Licensing Manager for Adobe Products (FLEXnet Licensing Manager) - - C:\Windows\system32\regw2.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: spmgr - Unknown owner - C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe

--
End of file - 7599 bytes

Cellux
21-09-2010, 10:50 AM
Why isn't smart security recommended?

nofam
21-09-2010, 11:35 AM
Why isn't smart security recommended?

Don't get me wrong - it's very good. It's just overkill when the OP simply has a virus to remove, rather than needing ongoing protection. Given Supersi's stated browsing habits, Security Suite would probably stop him doing what he likes to do anyway. . . .;)

Your log looks ok to me - leave NOD32 installed for a while and see if you get any real-time detections. . . .I did, which is how I knew I had W32\Mebroot. Also, keep an ear out for a clicking sound (the sound IE makes when you open a new link).

wainuitech
21-09-2010, 12:00 PM
Just make sure the Nod32 is the latest version - I don't mean the Virus Sig's, but the actual version, which is 4.2.64.12.

I had a customer last week, that did a scan with an out of date version, 4.0 something, and when I upgraded it to the latest, it found some infections that were hiding.

1101
21-09-2010, 12:01 PM
NOD32 is not very good for detecting spyware (never was). It misses too many infections .
Run malwarebytes as well (at least)

Best idea, you being a "big boy", just format & reload. It may end up being quicker. :badpc:

Quote:"First things first..I sometimes download and install software that might be dodgy..
I just want an explanation..."
The explanation may be the dodgy software & disabled AV ??

Keygens are bad.

GameJunkie
21-09-2010, 12:04 PM
NOD32 is not very good for detecting spyware (never was). It misses too many infections .
Run malwarebytes as well (at least)

Best idea, you being a "big boy", just format & reload. It may end up being quicker. :badpc:

hold up there,

NOD32 is the AV that is most recommended on this forum so im not sure how you've come to that conclusion.

Speedy Gonzales
21-09-2010, 12:08 PM
You can tick these entries, then tick fix checked.

Close browsers

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"

What does this do?

O4 - HKLM\..\Run: [CSRSkype] C:\Program Files\CSR\Vista Feature Pack 2.0\CSRSkype.exe

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKCU\..\Run: [PeerBlock] C:\Program Files\PeerBlock\peerblock.exe

Agent_24
21-09-2010, 12:11 PM
The only way to know for sure you have removed the infection will be to format and reinstall. Like 1101 said, you seem used to doing this, so it will probably be quicker anyway.

1101
21-09-2010, 12:27 PM
hold up there,

NOD32 is the AV that is most recommended on this forum so im not sure how you've come to that conclusion.

Its my job
I work for a NOD reseller
I see infected PC's with NOD installed, & NOD cant detect SOME of these REAL infections
Malwarebytes, Spywaredoctor will detect infections that NOD misses- real infections, not temp int files or system restore
Others in this forum have admitted a separate spyware scanner is also needed

To be honest, most of the AV programs are not very good with spyware.
A spyware scanner is allways needed as well as AV (even though the AV programs claim to detect spyware.
Im using the term spyware very loosely :banana

Agent_24
21-09-2010, 12:49 PM
I would say a separate spyware scanner is needed, I personally use several.

supersi
26-09-2010, 11:54 AM
You can tick these entries, then tick fix checked.

Close browsers

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"

What does this do?

O4 - HKLM\..\Run: [CSRSkype] C:\Program Files\CSR\Vista Feature Pack 2.0\CSRSkype.exe

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKCU\..\Run: [PeerBlock] C:\Program Files\PeerBlock\peerblock.exe

Thanks Speedy,

Can you please clarify what you mean by this post? Do you mean untick in Hijack This?

Speedy Gonzales
26-09-2010, 12:11 PM
Run HJT, then tick them then tick fix checked. Close browsers first. Or use ccleaner. Delete those entries from startup