View Full Version : Is it me or is the PDF file truly corrupted?

18-09-2010, 11:49 PM
I can't seem to load or download this file from Pharmac: http://www.pharmac.govt.nz/2010/09/01/Schedule.pdf

Firefox keeps on saying that the PDF file is corrupted. Is anyone else having the same issue?

Cheers :)

Speedy Gonzales
18-09-2010, 11:55 PM
Its you it works fine with FF here. And opens fine in Sumatra PDF

18-09-2010, 11:55 PM
it took awhile but i can view it

18-09-2010, 11:55 PM
Won't open on my phone either. Says it may not be a valid PDF


19-09-2010, 12:03 AM
Just tried it on Chrome and it opened fine in about 15 -20 seconds.

Firefox :sleep :sleep :sleep

OK finally it errored in FireFox/Foxit - Just right click it, download, its only 1.22Mb, then Foxit opened it perfectly.

19-09-2010, 12:32 AM
Won't come down for me immediately in Chrome either but FF3.6.10 or IE8 does the job OK.

I have Foxit Reader and Adobe Acrobat (not Reader) installed, and the is a wee conflict whenever I try to open PDFs via the browser because they both seem to want to take control - but they usually open in Foxit after I acknowledge the Adobe message.

But eventually opened in Chrome once I had Foxit opened in the background...

I have now disabled the Adobe Reader 8 plugin in Chrome and this appears to have improved things - no conflict message now.

So thanks Jamuz - you have prompted me to resolve a problem that has been bugging me for a while... :clap :thumbs:

EDIT: No wonder if took a while - it's 224 pages long!!!!

19-09-2010, 01:53 AM
FF on Win7:

"The file is damaged and could not be repaired"

sam m
19-09-2010, 04:28 AM
Opens fine downloading via Safari

19-09-2010, 05:13 AM
Works fine for me with FF and PDF X-Change viewer.

19-09-2010, 07:47 AM
Works fine in Foxit.

John H
19-09-2010, 07:59 AM
Works fine on FF and Foxit Reader.

Speedy Gonzales
19-09-2010, 08:32 AM
Unless UAC is stuffing it up. Kill it. It can cause probs

19-09-2010, 08:32 AM
Fine here on the latest FF, safari and preview

19-09-2010, 09:08 AM
Still can't get it to work.

On Firefox, Foxit extension reports the corrupted message.

On Chrome, which uses Adobe PDF extension, I couldn't load it.

After downloading the file via "Right-click... Download as" on Firefox and Chrome on different occasions, I tried opening it using Foxit and Adobe Reader, but both reported the file is corrupted.

Speedy Gonzales
19-09-2010, 09:10 AM
Sounds like something on your system is corrupting files. Nvidia firewall "didnt" get installed by accident did it. Because this is what that can / will do (corrupt files). If its installed, uninstall it

19-09-2010, 09:12 AM
No Nvidia Firewall.

I tried downloading the file using Firefox on a virtual machine installed on the same laptop, but I still can't open it in the host OS.

19-09-2010, 09:16 AM
Interesting, Foxit reports it to be corrupted as well when being attemped to be opened in the virtual machine.

Speedy Gonzales
19-09-2010, 09:19 AM
Unless the foxit extension is stuffed. Disable it then try and save it. Then open it with foxit. I wouldnt use Adobe reader. Its full of bugs and holes. Post a HJT log. We'll see whats in it

19-09-2010, 09:49 AM
Have you tried a different pdf? what about other file types?

19-09-2010, 10:56 AM
Got it using IE9 Beta and Foxit. Took aout 5 seconds.

19-09-2010, 11:35 AM
Your boss could probably probably lend you a hard copy, all pharmacies have one plus the monthly update sent out each month. Much easier than trolling thru a pdf. Also the pharmacy software already has a lot of the schedule info on it.

19-09-2010, 01:50 PM
Fine with F.F.4 & Foxit.

19-09-2010, 02:19 PM
try to open it by another IE

19-09-2010, 02:45 PM
Works fine for me, IE7 and Foxit.

19-09-2010, 03:35 PM
Opens fine with the latest Sumatra PDF Reader (http://blog.kowalczyk.info/software/sumatrapdf/free-pdf-reader.html), but it didn't open with the version previous so there's definitely something wrong with the PDF file. It also opened fine (http://imgur.com/SlwAk.png) using Chrome's native PDF viewer.

19-09-2010, 03:38 PM
Took around 15 seconds here on FF 3.6.10 and acrobat reader 9.3.4

20-09-2010, 12:25 PM
Sounds like an internet connection thing. Multiple pdf readers in multiple browsers on multiple operating systems? Probably not his software.

Billy T
20-09-2010, 04:41 PM
Says "file corrupted, cannot be repaired" here.

All other PDFs are normal.

Reckon its a file problem that some combinations handle better than others.


Billy 8-{)

20-09-2010, 04:43 PM
Oddly enough, the problem has gone away...

... after having restarted the laptop.

I don't get it, but it's all good now :)

20-09-2010, 04:59 PM
Firefox 3.6 here with Adobe reader and it doesn't want to know.

20-09-2010, 05:20 PM
I'm siding with george12 on this one, since my issues with the same file were intermittent across browsers and it's a relatively large file...

20-09-2010, 05:28 PM
1.2Mb is large?

20-09-2010, 06:14 PM
Could be - if your internet connection is dodgy at the time. By the time the browser realizes it's a PDF and funds the appropriate EXE or plugin to use...


20-09-2010, 10:22 PM
1.2Mb is large?

I don't think it's REALLY 1.2MB.

It's a 224 page document apparently. It's going to be larger than 1.2MB I suspect. The small size may be another symptom of an incomplete download.

21-09-2010, 12:08 AM
Interesting, I encounter the exactly same symptoms again when I tried to load the PDF file on my ASUS netbook. Same error message popped up when I tried to open the file after having downloaded it

(Firefox, Foxit PDF Reader / Adobe PDF Reader)

There's definitely something unusual about this PDF file.

21-09-2010, 12:17 AM
Might as well jump on the bandwagon...

FF here and could not open it, says it's damaged.

21-09-2010, 04:43 AM
I don't think it's REALLY 1.2MB.

It's a 224 page document apparently. It's going to be larger than 1.2MB I suspect. The small size may be another symptom of an incomplete download.

Sorry, but I think you're misunderstanding how much size text takes up (even in PDF form).

For example, I can go and download the whole text of wikipedia, compressed using BZ2 and in an XML container, and it weighs in at 6.1Gb. (here ('http://download.wikimedia.org/enwiki/latest/') if you're interested, it's 'enwiki-latest-pages-articles.xml.bz2' that I'm refering to). That's 3.4 million articles.

My point? You can fit a hell of a lot of text into small PDF's. I've seen 500+ pages at 15Mb, with images too.

Edit; just downloaded it again, came in at 1.2Mb again.

John H
21-09-2010, 08:29 AM
Hmmm, tried it again with my laptop this time - same config as my desktop FF and Foxit. It was fine on my desktop but on the lappie it got the message "Not a pdf or the file is corrupted".

21-09-2010, 11:56 AM
Maybe it's the server corrupting the data sometimes.

21-09-2010, 07:46 PM
The PDF file is definitely corrupted or not very well formatted on the server, it's just that different PDF readers (and even different versions) are and are not able to render it. As I said earlier, Sumatra PDF 1.0 couldn't render it, however Sumatra PDF 1.1 could, same file and everything.

21-09-2010, 08:34 PM
I can't help but wonder if the file has incompletely downloaded, and perhaps your ISP is caching it somewhere. The file should be 1282084 bytes - is that the same as what you have?

For those doubting - yes, that file really does contain 224 pages. Textual content is *tiny* compared to many other data types, and also compresses very well.

21-09-2010, 09:48 PM
Hmmm, I'm getting a slightly higher file size. For the record, my ISP is Xtra.

Size (bytes); 1,293,326
CRC-32; EF6A8ED9
MD5; B85088245103F8C3729BB8019E361E05
SHA1; 1174CCB5878A1955EE9AC1535E83F01C910172F4

Edit; Just downloaded it again, and it gives the same checksums. The speed is low enough to suggest that it's not being cached.

21-09-2010, 10:27 PM
Just downloaded using VodaStick
Size: 1.23 MB (1,293,326 bytes)
MD5: B85088245103F8C3729BB8019E361E05
SHA-1: 1174CCB5878A1955EE9AC1535E83F01C910172F4

I get: format error: not a pdf or corrupted

21-09-2010, 10:53 PM
Hmmm, I'm getting a slightly higher file size.Interesting - so am I now. Perhaps they updated the file between now and the last time I checked it?

Size: 1293326 Bytes
MD5: b85088245103f8c3729bb8019e361e05
SHA-1: 1174ccb5878a1955ee9ac1535e83f01c910172f4

I can't open this file - the one I downloaded earlier (via Vic uni's proxy) was fine though.

21-09-2010, 11:16 PM
Maybe... I've got two (identical) copies. One downloaded at 3.45am this morning, the other 8.50pm this evening.

21-09-2010, 11:31 PM
With all the downloads over the last couple of days, Pharmac will be wondering what the hell has suddenly made that PDF so popular all of a sudden, when they do their traffic analysis! :D


21-09-2010, 11:43 PM
As long as we didn't accidentally DDoS Pharmac :p

21-09-2010, 11:53 PM
Maybe... I've got two (identical) copies. One downloaded at 3.45am this morning, the other 8.50pm this evening.Mmm, I'm guessing my first copy came out of the vic proxy cache then, rather then from the Pharmac site.