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View Full Version : upgraded to BCM 2010 - now it doesn't work!



Spoodleydog
13-09-2010, 11:06 AM
I bought MS Office Small Business 2007 and just activated my free upgrade to Office 2010. I also downloaded upgrade to Business Contacts Manager 2010 and it seem to install fine. I can open and use Outlook 2010 but not BCM. The message I get when I try is:
"The set of folders cannot be opened. store not configured"
Looked around the MS forums which recommend I set up a new mail profile which I did but still no luck. I am running XP. Anyone solved this problem?
Should I unistall BCM 2010 and reinstall BCM 2007 - will this still work ok with Outlook 2010?
Cheers

SP8's
13-09-2010, 11:40 AM
There should be an "Import Contacts" feature in 2010 which will allow you to import your 2007 contacts .... try using the 2010 help before you uninstall / reinstall I've recently changed from 2007 > 2010 but everything went without a hitch, all files transfered over automatically.

Spoodleydog
13-09-2010, 01:41 PM
Thanks, I ran the install exe file again and this time it did something different. When I opened up BCM again it asked me to Migrate my previous Database which I did. Now it seems to be working, although its running very slow!:confused:

Spoodleydog
13-09-2010, 02:52 PM
Restarted computer and now seems to be running okay.