View Full Version : can't open outlook

25-08-2010, 12:21 AM
aloha folks...
if anyone is out there...my problem is this..
when shutting down my open files after a few hands of solitaire...lastly closing outlook...before switching the computer off...microsoft encountered a problem and went to blue screen...restarted it ok, and saw the note that a problem had been encounterd but was all fixed...went to start up outlook and...it wont open..note reads
"cannot start Microsoft Offfice Outlook. Cannot open the outlook window"
any one got any clues...?

25-08-2010, 12:34 AM
ps...have tried system restore, but each time (x3) it won't accept the restore points ...

25-08-2010, 12:49 AM
It might help to post which operating system and which version of Office you're using :)

25-08-2010, 01:09 AM
sorry...xp.pro SP3 and office 2007
ps: have just managed a system restore to two hours previous, but there is no change when i try to open outlook..the page appears briefly then disappears
still get the same message...
"Cannot start Microsoft Office Outlook. Cannot open the Outlook window"

Am off to bed now will check on this in the mornng...

25-08-2010, 03:05 AM
I would suggest you try Start > Run > and type "outlook.exe /resetnavpane"
without the quote marks. There is space between the exe and the forward slash.

25-08-2010, 09:02 AM
cool...everything is as it should be...thanx snorkbox...
as an afterthought, do you know what would cause this to happen ?

Speedy Gonzales
25-08-2010, 09:05 AM
What did the BSOD say?

25-08-2010, 09:07 AM
Could have been caused by file corruption, or something simply not shutting down correctly.